The wait is over for the most-anticipated ORA Power Ranking: the fifth-annual Elite 1% ORA Power Ranking of properties by online reputation, this one for 2018.
Based on their ORA (Online Reputation Assessment) scores, 1,234 properties have earned the Elite 1% distinction. This is out of a total database of over 101,000 properties we monitor for online reputation across 19-plus review sites and ILSs. The footprint of properties we research for ORA has grown a significant 42% since 2017. (To view the complete list of Elite 1% properties, visit https://www.jturnerresearch.com/ora-elite-2018.)
Scroll down to see the crème de la crème—the top 100 properties of the 2018 Elite 1% list.
The top performer for 2018 is The Courts of Devon (Gaithersburg, Md.), managed by The Bozzuto Group, with an ORA of 98. The property reached No. 1 by working its way up from the fifth position in the 2017 Elite 1% ranking. Park Place One Apartments (Philadelphia), managed by Fidelity Management, made a return appearance from last year's second place to take the No. 2 spot in 2018, as well. Claiming the third position is 500 Crawford (Houston), managed by Finger Cos., a new entrant to the Elite 1% club. Both properties also registered an ORA of 98 each.
To be eligible for the Elite 1% ranking, a property had to register a minimum ORA score of 89 and have at least 12 online reviews across various review sites and ILSs. For properties with the same ORA score, the property with the higher number of reviews ranked higher. The national average ORA is 61.56. The ORA score is the multifamily industry’s standard to measure and benchmark a property’s online reputation.
With online reputation holding a premium influence in apartment shoppers’ decision-making process, properties seem to be working diligently to outrun each other to be recognized in the ORA Elite 1%. The 2018 Elite 1% ranking is much more competitive than 2017's. The data below speak for themselves!
- In 2017, 977 properties made the Elite list, while the 2018 pool grew by 257, to 1,234 properties—a 26% growth in the number of Elite 1% properties since last year.
- There are 656 new entrants to the 2018 Elite 1% club.
- Of 2017's 977 Elite 1% properties, 578 made it again last year.
- In 2017, 512 properties scored above 90; in 2018, 918 exceeded that mark.
- The national average score in 2017 was 59.70, 1.86 points lower than today's figure.
In terms of management companies, 66 of the 1,234 Elite properties are privately managed. The top five management companies with the most 2018 Elite properties are Greystar (112), Bozzuto (53), Five Star Senior Living (39), RAM Partners (30), and Lincoln Property Co. (26).
The top five states with the highest share of Elite 1% properties are Texas (118), California (108), Florida (91), North Carolina (81), and Virginia (68).
|1||The Courts of Devon||Gaithersburg, MD||Bozzuto||98|
|2||Park Place One Apartments||Philadelphia, PA||Fidelity Management||98|
|3||500 Crawford||Houston, TX||Finger Cos.||98|
|4||Pohlig Box Factory||Richmond, VA||Privately Managed||98|
|5||The Wire||Omaha, NE||Nu Style Development||98|
|6||The Retreat at Trinity Apartments||New Port Richey, FL||Greystar||98|
|7||Coventry Village||Madison, WI||Five Star Senior Living||98|
|8||Skygarden||Charleston, SC||Cardinal Group||98|
|9||Amaranth Apartments||Denver, CO||Cardinal Group||97|
|10||Morningside Of Gallatin||Gallatin, TN||Five Star Senior Living||97|
|11||Odin Apartments||Seattle, WA||Equity Residential||97|
|12||Wren Apartments||Los Angeles, CA||Mack Urban Communities||97|
|13||Areum Apartments||Monrovia, CA||Fairfield Residential||97|
|14||The Theo||Denver, CO||Gables Residential||97|
|15||The Pendleton||Cranberry Township, PA||GMH University Housing||97|
|16||Stewart Village Apartment Homes||Sunnyvale, CA||Irvine||97|
|17||The Kensington||Boston, MA||Bozzuto||96|
|18||Meadows Crossing||Allendale, MI||Silveri Management Co.||96|
|19||Tiptop||Omaha, NE||Nu Style Development||96|
|20||Old Donation Apartments||Virginia Beach, VA||Drucker & Falk Real Estate||96|
|21||Eskaton Village Placerville||Placerville, CA||Eskaton Properties||96|
|22||AMLI Arc||Seattle, WA||AMLI||96|
|23||The Haven at Cranberry Woods||Cranberry Township, PA||Lincoln||96|
|24||Verve||Mountain View, CA||UDR||96|
|25||The Quarters at Ames||Ames, IA||Tailwind Group||96|
|26||Oella Mill||Ellicott City, MD||Southern Management Corp.||96|
|27||Monmouth Row||Newport, KY||Towne Properties||96|
|29||ZAG Apartments||Omaha, NE||Bluestone Properties||96|
|30||Park 20||San Mateo, CA||Essex Property Trust||96|
|31||The Slate Omaha||Omaha, NE||Nu Style Development||96|
|32||The Bank||Omaha, NE||Nu Style Development||96|
|33||The Bridges in Research Park||Huntsville, AL||Eagles Management||96|
|34||Millennium Music Row||Nashville, TN||Dinerstein||96|
|35||The Overlook||Camp Hill, PA||WPM Real Estate||95|
|36||The Crossings at Red Mill Apartments||Virginia Beach, VA||Drucker & Falk Real Estate||95|
|37||Sterling 920 Terrace||Tempe, AZ||Dinerstein||95|
|38||Sovereign Preston Road by Cortland||Frisco, TX||Cortland||95|
|39||Park At Deerbrook||Humble, TX||Rockstar Capital||95|
|40||Union Flats||Mechanicsburg, PA||WPM Real Estate||95|
|41||Silverdale Ridge Apartments||Silverdale, WA||Greystar||95|
|42||River House||Nashville, TN||RAM Partners||95|
|43||Stafford House||Columbus, OH||The Champion Cos.||95|
|44||The Hamilton||Fishers, IN||JC Hart||95|
|45||Harrison Tower||Portland, OR||Sequoia Equities||95|
|46||The Enclave||Beavercreek, OH||Towne Properties||95|
|47||Novel NoDa||Charlotte, NC||Greystar||95|
|48||Niche 905||Chicago, IL||Lincoln||95|
|49||The Mansions of Wylie||Wylie, TX||Western Rim Property Service||95|
|50||Denizen||Denver, CO||Cardinal Group||95|
|51||JeffJack Apartments||Chicago, IL||Lincoln||95|
|52||Highpoint On Columbus Commons||Columbus, OH||Oakwood Management Co.||95|
|53||State & Chestnut||Chicago, IL||Reside Living||95|
|54||Coralina Apartments||Cape Coral, FL||Greystar||95|
|55||Third North Apartments||Minneapolis, MN||Steven Scott Management||95|
|56||Flats at Bethesda Avenue||Bethesda, MD||Bozzuto||95|
|57||Abigail Court||Port Richey, FL||WRH Realty Services||95|
|58||Copper Ridge Apartments||Rapid City, SD||Privately Managed||95|
|59||Camden Southline||Charlotte, NC||Camden Property Trust||95|
|60||East Bay||Norfolk, VA||Harbor Group Management||95|
|61||Bethesda Place||Bethesda, MD||Polinger Co.||95|
|62||Inspire SouthPark||Charlotte, NC||Greystar||95|
|63||SkyHouse Nashville||Nashville, TN||Simpson Property Group||95|
|64||Peyton Ridge||Jacksonville, FL||WRH Realty Services||95|
|65||Eskaton Village Grass Valley||Grass Valley, CA||Eskaton Properties||95|
|66||Eskaton Lincoln Manor||Placerville, CA||Eskaton Properties||95|
|67||The Sinclair||Chicago, IL||Bozzuto||95|
|68||Flagler Park||Miami, FL||PMI Professional Management||95|
|69||300 East 39th Apartments||New York, NY||Equity Residential||95|
|70||Country Park at Tall Oaks||Greensboro, NC||Blue Ridge Cos.||95|
|71||2701 Connecticut||Washington, DC||WC Smith||95|
|72||Creekwood Apartments||Leesburg, GA||Greystone Properties||95|
|73||The Brix at 26||Pittsburgh, PA||Village Green||95|
|74||Lake House||Hialeah, FL||PMI Professional Management||95|
|75||5800 Harold||Los Angeles, CA||Lincoln||95|
|76||Icon At Hewitt||Hewitt, TX||Case and Associates||95|
|77||The Berkleigh||Baltimore, MD||Bozzuto||95|
|78||Aura @ 4th||St. Petersburg, FL||RAM Partners||94|
|79||Bella Tess||Spokane Valley, WA||Greystar||94|
|80||Hawthorne Riverside||New Braunfels, TX||Hawthorne Residential Partners||94|
|81||The Parker||Alexandria, VA||Bozzuto||94|
|82||Blu at Northline Apartments||Charlotte, NC||Greystar||94|
|83||The Laurel Apartments||St Louis, MO||Greystar||94|
|84||Sorrel Morrison Plantation by Cortland||Mooresville, NC||Cortland||94|
|85||Hawthorne at the Peak||Asheville, NC||Hawthorne Residential Partners||94|
|86||Water's Bend||South Lebanon, OH||North American Properties||94|
|87||Hillstone at Wolf Ranch Apartments||Georgetown, TX||Greystar||94|
|88||AVA Somerville||Somerville, MA||AvalonBay Communities||94|
|89||Ascent Victory Park||Dallas, TX||Greystar||94|
|90||Saratoga Square||Springfield, VA||Van Metre Management Co.||94|
|91||West Broad||Falls Church, VA||Bozzuto||94|
|92||Cityville on 9th||Des Moine, IA||Hubbell||94|
|93||Legends at Morganton Park||Southern Pines, NC||Hawthorne Residential Partners||94|
|94||Highpointe On Meridian Apartments||Carmel, IN||JC Hart||94|
|95||Rincon Green||San Francisco, CA||Emerald Properties||94|
|96||Terra House||Nashville, TN||RAM Partners||94|
|97||Millstone at Kingsview||Germantown, MD||Bozzuto||94|
|98||Park At Johns Creek Apartments||Suwanee, GA||BH Management Services||94|
|99||Alexan ALX||San Diego, CA||Trammell Crow Residential||94|
|100||Ridge At Perry Bend||Easley, SC||RAM Partners||94|
About the ORA Power Rankings
Developed by J Turner Research, the ORA Power Rankings are a monthly, independent ranking of apartment properties and management companies based on their Online Reputation Assessment (ORA) scores. A property or management company is not required to be a J Turner Research client to qualify for this ranking, which is published by J Turner’s media partner Multifamily Executive. To learn more or to request your ORA score, visit www.jturnerresearch.com/about/what-is-ora-score.
The ORA score is an aggregate compilation of a property’s ratings across 19-plus review sites and ILSs. Each month, J Turner Research monitors the online ratings of more than 101,000 properties nationwide. Using a statistical model, a single score based on a scale of 0 to 100 is assigned to each property. This score serves as a benchmark to compare a company’s individual properties and portfolios nationally, regionally, and against the competition.