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Residents are confused. They’re fumbling with a patchwork of apps and outdated systems. Want to pay rent? That’s one app. Collect your package? Another. Oh, and don’t forget the community newsletter in your inbox somewhere—if you can find it.

We’ve been conditioned to expect more. Every aspect of our lives, from streaming Netflix to buying groceries, has been optimized to the point where it feels invisible. The best technology anticipates your needs, simplifies your life, and creates emotional connections. In other words, it works like magic. So why should your apartment experience be different?

Imagine if your living experience was designed like the Apple ecosystem. Everything you need can be delivered in one place. No clutter. No confusion. Just seamless living at your fingertips. That’s the vision Bozzuto and Venn are bringing to life, an artificial intelligence (AI)-powered, end-to-end ecosystem built on a completely new operating model.

“We’ve been quietly developing this for nearly two years,” says Stephanie L. Williams, president of Bozzuto Management Co. “Our mission is to become a ‘love brand,’ where customers, employees, clients, and partners accept no substitutes. To achieve this, we’ll rely on best-in-class technology, efficient processes, and people-first programs.”

While the industry has been focused on apps, Bozzuto and Venn were thinking bigger—about data and ecosystems. This isn’t just another app cluttering your home screen—it’s an end-to-end platform that seamlessly plugs into all of Bozzuto’s systems, consolidating data and learning with every interaction. Find neighbors with common interests, renew your lease, unlock your door, or schedule a service request? It’s all handled by an ecosystem that’s constantly getting smarter. No matter how you communicate or in which method—it all works your way, your style, and feels like one.

Built on the Venn infrastructure, myBozzuto is an intelligent resident operating system designed to be customizable to the management company’s specs. “The platform learns and adapts with every interaction, making it smarter and more efficient,” says Or Bokobza, CEO of Venn. “This is just the beginning. In the next 18 months, we’ll roll out even more capabilities that will continue to push boundaries.”

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But it’s not just about resident convenience. myBozzuto redefines how property teams operate. Instead of navigating multiple dashboards, leasing teams can focus on what truly matters: building meaningful connections with residents. AI handles the routine tasks, making it effortless to scale without adding more staff or sacrificing quality.

Just like Apple’s iOS, the real power of myBozzuto isn’t in the features—it’s in the feelings it creates. It’s not about checking off tasks, but about how effortless, connected, and personalized the entire experience feels. By anticipating needs and simplifying every touch point, myBozzuto makes the entire resident experience feel seamless, almost magical. This is the future where residents don’t just live in a building—they feel at home in a community that understands them.

“We don’t just want residents to renew leases,” says Williams. “We want community advocates—people who wouldn’t dream of living anywhere else. This is when we know we’ve achieved our goal of creating a love brand.”

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The Bozzuto team visiting Venn's Tribeca offices