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Colleen’s Lease AI to Help Automate Resident Renewals

Colleen AI has debuted Lease AI to streamline and optimize the lease renewal process at scale.

According to the firm, using generative AI and deep learning modules, Lease AI engages residents to renew leases ahead of the standard 90-day lease expiration timeline. It also captures and incorporates resident feedback and insights, such as maintenance issues, that can be critical in keeping residents happy and in their units.

“If you have 10,000 units, you’re renewing anywhere between 800 and 1,000 leases every month,” said Colleen CEO Itamar Roth. “That represents not only a significant commitment of property teams’ time but also leaves little room for human error like missed or delayed resident outreach. Lease AI is an always-on extension of your team conversing with thousands of residents at any given time. With advanced analytics and business intelligence, Lease AI is a powerful renewals engine for property managers with the ease and interoperability of a single, integrated piece of software.”

U-Haul Signs Exclusive Partnership With Moved

U-Haul plans to make moving easier for renters with an exclusive partnership with Moved, a resident technology company. This is a first-of-a-kind commercial agreement for U-Haul and the first outside investment of U-Haul in a software firm.

The agreement includes exclusive rights for U-Haul and Moved’s business-to-business-to-consumer software, which helps streamline the resident onboarding and offboarding process at multifamily communities.

“Renters have been turning to U-Haul for 78 years, and we’ve been there with the expertise to help,” said John “JT” Taylor, president of U-Haul International. “This partnership is another way for us to reach renters and make their moving experience better. It puts the world’s largest DIY moving fleet at their fingertips, as well as U-Haul self-storage, U-Box portable moving containers, moving supplies, and localized access to 7,000 Moving Help Service Providers and 23,000 U-Haul rental locations. Putting customers first is what U-Haul is all about. Moved is another way to help us achieve that.”

Moved streamlines administrative tasks for property managers to reduce inefficiencies and provide a better moving experience for residents. According to the firms, Moved and U-Haul will help alleviate stress and improve resident satisfaction while providing cost-effective solutions.

“Moved is on a mission to eliminate stress from moving—for multifamily owners and operators as well as their residents,” said Moved CEO Adam Pittenger. “Partnering with an iconic brand like U-Haul marks a significant milestone in our journey to achieving that goal and delivering a world-class moving experience.”

Cox Selects Level as Next-Gen IoT Partner

Cox Communities, focused on delivering technology solutions for multifamily and single-family communities, has partnered with Level Home, a provider of next-generation smart IoT solutions, to deliver enhanced solutions to property owners.

According to the firms, Cox’s fiber-powered network and Level’s IoT platform offer new levels of operational simplicity for multifamily owners and greater control of their properties for staff and residents. Benefits include smart building connectivity, simple and intuitive design, end-to-end integrations, and experienced field services.

“Cox Communities has long been a trusted adviser for digital management of multifamily properties. We chose to partner with Level because they are the strongest company for delivering IoT solutions like access, control, energy management, and operational efficiency,” said Vickie Rodgers, vice president of Cox Communities. “As the need for smart automation grows, digital enablement is a necessary solution for owners to manage their properties from anywhere. Cox Communities and Level are already accomplishing these solutions through our partnership.”

Paymentus Partners With MRI Software to Streamline Utility Payments

Paymentus Holdings announced a new integration with proptech leader MRI Software to expand utility billing and payment capabilities for MRI clients. The partnership enables renters to receive, manage, and pay bills from national, regional, and local utilities that are connected to the Paymentus Instant Payment Network as well as features expanded payment options.

Paymentus supports a variety of payment methods and channels, including online, mobile, IVR, text, kiosk, point of sale, and agent-assisted payments as well as popular options such Venmo, PayPal, Apple Pay, credit, debit, ACH, digitized cash, crypto, and others.

“Today’s renters value the flexibility that comes with digital payment options,” said Sean Slack, vice president of partner connect at MRI Software. “As an MRI partner, Paymentus will enable our clients to exceed expectations for multifamily, affordable, and student housing renters by offering more ways to pay for utility services, resulting in a more satisfied, engaged community.”