AI Accelerates Across Multifamily Tech Stack

AI technology
(iStock/Getty Images Plus/Kalawin)

The push toward autonomous property management is gaining momentum as firms introduce artificial intelligence (AI)-powered tools to handle everything from application screening to renter engagement and vendor oversight. Here’s a look at the latest tech moves shaping the multifamily landscape.

100 Acquires Fraud Detection and Income Verification Platform

100, a real estate technology platform focused on the rental application and screening process, has acquired Cobblestone, a fintech-grade fraud detection and income verification platform. The acquisition brings an AI-native income verification engine directly into the platform, pairing with an architecture designed for today’s scope of sophisticated fraud: multifamily data sources, large language models cross-checking each other, and human oversight. 

As part of the transaction, Cobblestone founders Jason Scharff and Jack Mastrangelo will join 100 as strategic advisers, bringing deep underwriting and systems expertise to accelerate innovation of the platform.

“Cobblestone was built from our experience as early engineers at Ramp, where we helped build some of the most advanced financial underwriting systems in the market and realized the real estate industry deserved the same,” said Scharff, CEO of Cobblestone. get100.com

Apartment List Launches Two New Platforms

AI-powered rental platform Apartment List has launched Kaleno and Sunny, two products that extend its mission of making the rental search easier and more rewarding for renters. According to the firm, this marks its next chapter of growth: two new platforms design to ease the burden of the apartment search and putting money back into renters’ pockets.

“For decades, rental platforms were built on the assumption that renting is temporary, a stop on the way to owning. That assumption is broken,” said CEO Matthew Woods. “Half of all young adults in this country rent, and a growing share will rent for years or forever. The companies that will win in the next decade of renting will be building platforms that do the work and look out for the renters’ evolving interests.”

Kaleno and Sunny are distinct brands with separate jobs. Kaleno is an AI agent that does the work around the search and coordination that has typically fallen to the renter. It sources listings, reaches out to leasing teams, schedules and books tours, and loops in the renter when a decision is theirs to make. Sunny was built with a focus on price being the most important factor in choosing an apartment. It surfaces listings that fit renters’ stated needs, layers in price drops and special offers, and pays cash back when a renter signs a lease. kaleno.com; sunny.com

Burnt Opens Early Access to AI-Powered Tenant Screening Partnership

Data verification company Burnt has opened early access to Tenant Screening, an AI-powered tenant screening platform for property managers. According to the firm, the platform brings the rental application, verification process, credit and background data, risk review, and compliance workflows into one dashboard, helping operators screen faster while giving prospective renters a simpler way to complete applications.

Burnt is launching early access in partnership with Relay, an embedded tenant-screening software development kit that lets technology platforms offer screening inside their own products. Through the partnership, Burnt brings credit and screening data directly into the application workflow, with credit reports and background checks so operators get a fuller view.

“A property manager should not need five tools and a folder of documents to decide whether an applicant is ready to move forward,” said Burnt CEO Anthony Anzalone. “We built Tenant Screening to turn the application process into one guided system: collect the application, verify the facts, apply the rules, and keep every step auditable. Partnering with Relay lets us bring trusted credit and screening data into that same workflow from day one.” screening.burnt.com

CoStar Group Launches Apartments.com Ai

CoStar Group has debuted Apartments.com Ai, a new apartment search experience that changes how renters discover, evaluate, and lease their next home. Powered by AI and built on the firm’s depth of multifamily data, Apartments.com Ai replaces traditional filters and keyword searches with natural, real-time conversations. 

Beyond finding apartments, Apartments.com Ai helps renters evaluate options, answering detailed questions, comparing similar communities, guiding through Matterport 3D tours, and contacting the property.

“Finding an apartment is one of the most important decisions people make, yet the search process has remained largely unchanged for years,” said CoStar Group founder and CEO Andy Florance. “Apartments.com Ai represents a fundamental shift from searching listings to having a conversation with a trusted rental adviser. By combining AI with the most comprehensive multifamily data in the industry, we can understand what renters are truly looking for, guide them through their options, and help them find a home that fits their lifestyle with far greater speed, confidence, and precision.” costargroup.com

EliseAI, Zillow Rentals Find Renters Who Use AI Assist Are More Likely to Apply

Renters who engage with AI Assist, the EliseAI-powered leasing agent embedded in Zillow Rentals listings, are 43% more likely, on average, to apply for an apartment than those who don’t. 

EliseAI and Zillow Rentals analyzed data from October through April across their shared portfolio, sharing the findings reflect how renters search for apartments today—the expectation of immediate service 24/7. The analysis also finds renters engaged with AI Assist were on average 19% more likely to book a tour and 24% more likely to sign a lease.

“Leasing teams are stretched thin—28% of calls to leasing offices go unanswered, and over half of inquiries arrive outside business hours,” said EliseAI co-founder and CEO Minna Song. “AI Assist responds to every one of them. The data shows what can happen when every single lead gets a helpful reply instantly.” eliseai.com; zillow.com

Entrata Launches New AI Capabilities, Collaborates With OpenAI

Multifamily operating system Entrata has unveiled new platform capabilities that advance its vision for Autonomous Property Management by extending agentic workflows into leasing and resident operations.

Autonomous Lease Progression, which is built inside OXP Studio, is designed to help property teams automate the intensive parts of the resident journey: moving prospects from the initial inquiry to the lease execution. AI agents can reengage stalled prospects, identify missing or incorrect documentation, communicate screening updates, and follow up on lease signatures.

“The future of property management isn’t about adding more tools or dashboards,” said chief operating officer and chief product officer Catherine Wong. “It’s about building systems that can understand what’s happening operationally and help move work forward, giving teams more time to focus on residents and prospects. Autonomous Lease Progression is addressing one of the most disjointed and critical workflows to make leasing automated and contextual, end to end.”

Entrata has introduced OXP Communications, a shared team inbox designed to simplify how teams manage conversations across leasing and operations. It also has expanded that same operational intelligence approach to the resident experience with Resident Pulse, a new Homebody capability.

In addition, Entrata has announced a long-term strategic collaboration with OpenAI to define the future of Autonomous Property Management. Entrata will gain expanded access to OpenAI’s frontier AI models to enhance its existing agents and accelerate development of new autonomous capabilities. The firm will expand its use of OpenAI tools, including plans to make Codex available to its employees, as teams use AI agents in their day-to-day work across product development, engineering, and business operations.

“We believe that AI represents the most important platform shift since the internet,” said Entrata CEO Adam Edmunds. “There’s a lot of repetitive work in property management. For 20 years, property management software assisted with that work. The next generation will own it, so property teams can focus on their residents. We’ve been building toward this moment, and with OpenAI, we’re not just participating in that future. We will help define it.” entrata.com

GetCovered Acquires AI-Driven Revyse

GetCovered, a real estate technology platform for property owners and managers handling insurance compliance, has acquired Revyse, a full-service vendor compliance and contract management company. 

According to the firm, the acquisition complements GetCovered’s existing vendor risk and compliance capabilities with enhanced tools for contract management, spend intelligence, and AI-powered vendor compliance automation. Revyse is an AI-powered vendor intelligence platform built for multifamily teams, providing a single system to manage bids, contracts, credentials, and spend. 

“Revyse’s team is exceptional, and their approach to modernizing vendor compliance has already made a real impact,” said Brandon Tobman, co-founder and CEO of GetCovered, which was launched in 2020. “By combining forces, we’re building the most comprehensive compliance infrastructure in multifamily real estate—one that already powers insurance compliance for more than 3 million rental units nationwide.”

Together, GetCovered and Revyse plan to build a single operational layer that unifies every risk surface so that rules can be defined, enforced, and tracked in real time. According to GetCovered co-founder Ryan Solomon, this acquisition marks the first of a new phase of mergers and acquisitions with the goal of accelerating product development at the firm. getcovered.io

Sourcing by HappyCo Expands AI Into Vendor Bidding

Maintenance operations software provider HappyCo has launched Sourcing by HappyCo, an AI procurement platform to help property managers identify vendor contracts and run competitive bids to lower their costs. This product extends HappyCo’s proprietary JoyAI platform into the vendor sourcing process.

“Everyone in the residential property industry is skimming the surface when it comes to AI because they are using it to automate administrative functions,” said chief strategy officer Sukhi Singh. “We’ve captured the real value of AI, which is leveraging millions of relevant data points to reduce the time it takes to get contracts reviewed and put out to bid from days to minutes based on real-world best practices. This empowers property management companies to save money and improve the quality of services while ensuring that sourcing, bidding, and analysis happen at every step.” happy.co

Luxer One Launches Access Management Solution

Package management provider Luxer One has launched Luxer Access, an access management platform built to own the entire access lifecycle for multifamily communities—from hardware and software to installation, resident support, and property operations. 

“Since 2013, we’ve earned the trust of the multifamily industry by consistently delivering quality service and support that makes life easier for property teams,” said president Josh Middlebrooks. “Property managers and regional operators rely on us to solve operational challenges, the problems they face day to day. As communities become more connected and resident expectations continue to rise, Luxer Acess is the next logical evolution of that mission.”

Luxer Access builds on a large multifamily footprint, serving over 12,000 properties and supporting over 560 million resident delivery transactions and packaging the operational scale with the security leadership of ASSA ABLOY. Key capabilities of Luxer Access include unified hardware, software, and integration solutions designed to work together; building, resident, visitor, staff, and amenity access management; comprehensive training; and real-time visibility into property access and operations. luxeraccess.com

Payscore, DoorLoop Partner to Improve Tenant Screening

Income verification platform Payscore has partnered with DoorLoop, an AI-native property management software provider, to bring real-time financial data directly into the tenant screening process, aiming to help multifamily housing operators make faster rental application decisions.

The integration embeds Payscore directly into the DoorLoop platform, giving property managers instant, consent-based access to a renter’s financial profile within their existing tenant screening software workflow.

“Property managers don’t need more data, they need better insight from high-quality data,” noted Payscore co-founder and CEO Mark Fiebig. “This partnership brings real financial insight directly into the leasing and tenant screening workflow, enabling decisions that are faster, fairer, and more accurate.” payscore.com; doorloop.com

SmartRent Adds Climate Safeguards, Virtual Access Tool

SmartRent has launched an automated smart thermostat climate protection feature that provides a proactive defense against the leading causes of property damage: water, mold, and moisture resulting from extreme environmental conditions.

Climate Protection Mode introduces a layer of portfolio resilience. The feature functions as a silent, secondary fail-safe designed for emergency mitigation, unlike standard thermostat programming. The system remains dormant unless ambient conditions reach a dangerous level—below 42 degrees, above 98 degrees, or if humidity exceeds 80%. It then will activate automatically to restore a safe baseline without encroaching on daily resident settings.

“We designed Climate Protection Mode to act as an automated baseline for risk management,” said chief information officer Sangeeth Ponathil. “By coding these safety thresholds directly on our Alloy SmartHome Hub+ and Alloy Fusion hardware, we are providing a hands-off asset protection tool that reduces human margin for error and addresses catastrophic damage before it impacts net operating income, all while respecting resident privacy and daily autonomy.”

In addition, SmartRent launched its Virtual Intercom, a reenvisioned, browser-based entry management system. The system is designed for rapid deployment with no need for traditional intercom hardware, complex wiring, or electrical installation. The QR code design allows for secure visitor access to entrances throughout a community, including parking areas, garages, and common areas for multifamily properties. smartrent.com

Snappt, AppFolio Partner to Strengthen Leasing Decisions

Applicant trust platform Snappt and AppFolio are partnering to bring fraud detection and expert forensics review directly into the FolioScreen Trusted Renter applicant screening solution. This partnership aims to give AppFolio customers access to advanced fraud protection and faster leasing decisions without added complexity to the existing workflow.

“FolioScreen customers won’t see a new vendor, a new login, or a new step. They’ll see better outcomes,” said Kyle Nelson, Snappt’s executive vice president of corporate strategy and growth. “Document fraud is where the leasing workflow is most exposed, and it’s exactly what our platform was purpose-built to solve. Embedding Snappt inside FolioScreen means every document gets the same rigor, automatically, at scale.” snappt.com; appfolio.com