resident satisfaction

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Grace Hill CEO Kendall Pretzer on Innovation and Industry Challenges

With key acquisitions, new technology, and a focus on resident experience, Grace... More

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Bilt Boosts Resident Loyalty With Platform Improvements

The payments and rewards platform has launched Resident Loyalty 2.0 to help... More

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Apartment Dwellers Use More Digital Content Than Those in Condos or Single-Family Homes

Driven by higher use of smartphones and gaming consoles, apartment residents spend... More

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How Mystery Shopping Can Enhance the Resident Experience

Grace Hill CEO Kendall Pretzer discusses how mystery shopping has evolved to meet... More

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AppFolio Survey Outlines Keys to Winning Residents

Timely communication and tech solutions are critical for attracting and retaining... More

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How Parking Problems May Be Undermining Your Community’s Reputation

Negative parking experiences can drive down ratings, making it crucial for... More

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J Turner Releases 2024 Division Ranking Winners by ORA

These companies represent the best online reputation based on unit count. More

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PropTech Roundup: Innovation and Leadership Moves

Find the latest news from Findigs, HappyCo, Northspyre, Quadient, Rent., and... More

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Connectivity in Multifamily Housing: A Critical Amenity Under Scrutiny

As regulators increasingly set their sights on broadband and Wi-Fi issues, rental... More

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$200 Million Raise Bumps Bilt Rewards to $3.1 Billion Valuation

In addition to the equity investment, Bilt welcomes Ken Chenault as chairman of... More

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