Operations

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J Turner Announces the 2024 Rising 1K: ORA Power Ranking

Find the properties that have made the biggest ORA improvement since January. More

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How Mystery Shopping Can Enhance the Resident Experience

Grace Hill CEO Kendall Pretzer discusses how mystery shopping has evolved to meet... More

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AI First Design Approach: From Reactivity to Proactivity

LeaseLock’s Sudip Shekhawat shares why a shift to an AI First Design approach is... More

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SmartRent Announces CEO Transition as Founder Lucas Haldeman Steps Down

The board has formed an operating committee to oversee the company’s operations... More

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The Rise in Fraud and What Multifamily Can Do About It

Cityview’s Shane Robinson details 9 proactive solutions for property managers and... More

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5 Strategies for Elevating the Customer Experience During Lease-Up

An industry veteran gives tips on how to leave a lasting impression with... More

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Back to the Future: Master the Blend of Multifamily Talent and Technology

Industry pros reveal 7 lessons from their hybrid leasing models. More

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Spruce Properties and New Urban Residential Partner With 4,550 Units

With plans to expand, the partnership’s combined portfolio stretches from the... More

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AI in Screening: An Emerging Concept That Remains Scary to Some

When applied properly, AI can complement rather than hinder compliance initiatives... More

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Top Trends in Multifamily Online Reviews So Far in 2024

J Turner’s Einstein AI software finds residents are complimenting more and... More

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