Fee Management

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Leveraging Cloud-based Technology for Asset Management

The multifamily industry is embracing new technology in the leasing office, but using it at the beginning of an asset management life cycle could make companies more competitive. More

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How To Navigate Property Management Takeovers, Hostile or Not

Property management takeovers can be hostile and downright messy. But with a bit of planning, new management can create a seamless transition in a short time period. More

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Apartment Ratings Sites Evolve, Offering More Balanced Reviews

As ratings and reviews sites evolve, property managers can fear less that their properties will be bashed online without a checks-and-balances system. More

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Multifamily Operators Dig Deeper Into Data Mining

But will technology trickle down to help smaller and midsize companies? More

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Consumer Protection Agency Could Come After Multifamily

As it continues to expand its authority over business sectors, the Consumer Financial Protection Bureau will likely focus on apartment industry in near future. More

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Call Center Debate: Better to Outsource or Host In-house?

This month, Camden will go live with its 24/7 internal call center after years of relying on a third-party. As more firms move to call centers, the question remains: Can a stranger serve a prospective renter as well as your own staff could? More

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Aggressive Expansion: Some Firms Still Finding Success With Distress Acqs

The Great Recession offered quite a few distress acquisition opportunities for companies looking to grow their portfolios with some bargains. But the pipeline of distressed assets (or assets from distressed owners) hasn't dried up completely yet; you just need to look a little harder More

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Single-Family Rental Market Trying to Prove It’s Sustainable

American Homes 4 Rent's $706 million IPO raises questions about the viability of... More

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Ancillary Income Can Boost Bottom Line

Some ancillary services can enhance your residents' lives while increasing your bottom line. But the trick is finding the right services, and making them a selling point. More

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Selling Ancillary Fees as a Value-Add Proposition

Ancillary income strategies can increase your bottom line, but selling extra fees to your tenants is another challenge. More

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