Client Relationship Management

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Creating a Great Tenant Experience With Great Talent

Barbara Hale, EVP of sales, marketing, and branding at Village Green, on creating the right experience for tenants by creating the right experience for employees. More

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Grace Hill Offers Free Sexual Harassment Training for the Multifamily Industry

Online courses guide clients on how to strengthen their sexual harassment policies. More

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Laurie Lyons Joins US Residential as Executive VP of Client Services

Thirty-year multifamily vet to manage 43,000-plus–unit third-party portfolio. More

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Ross Names Dawn Miller Marketing VP

Former Lerner marketing director brings 30 years of expertise to growing company. More

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The Rise of the Urban ‘Lifestyle Community’

In metros nationwide, multifamily developments are catering to resident demand for... More

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A Positive Environment Is Key to Renter Retention

Industry professionals share tips for property management at the Multifamily... More

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From Leads to Leases: How to Maximize Your Results

Several processes and activities can generate leads for your properties and get... More

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