The last episode of ORA Power Rankings for 2016 spotlights the top 5 properties for online reputation in the 50 states and the District of Columbia. We also share the ORA scores of each state. This year, we first featured the state ranking in March 2016. Scroll down for an interactive map to see the top five properties in your state.
The national average score continues to be 57. Washington, D.C. maintained its status as the number one “state” with the best online reputation among apartment residents for the third year in a row. At 65, the nation’s capital improved its score by two percent since March this year.
Brunswick House (Washington), managed by WC Smith, scored 94 to be ranked as the number one property for online reputation in the District. The Bozzuto Group manages three of the top 5 properties in D.C.
North Dakota continued to improve its online reputation since 2015. This year too, it registered the biggest leap in ORA score among all the states. North Dakota upped its score by 14 percent from 53 in March to 60 this month. Fair Hills Apartment (Williston), managed by Greystar, is the star property in this state with a score of 92. Greystar manages four of the top five properties in North Dakota.
Analyzing the data at the state level – overall 32 states scored at or above the national average score of 57. Six states—Delaware, Maine, New Jersey, Oklahoma, Utah, and Wyoming increased their score by four percent or more. At 49, the lowest statewide average was found in Alaska.
In 12 states, all top-five properties scored 90 or above: California, Florida, Georgia, Massachusetts, Maryland, North Carolina, Nebraska, Ohio, Pennsylvania, Texas, Virginia, and Washington. Each of these states, with the exception of Texas (ORA 56) and Washington (ORA 55) scored at or above the national average.
Out of the 255 properties included in this list 109 scored 90 or above. Four properties have tied to register a score of 96, the highest score in online reputation among all properties included in this list. These four properties are –Uncommon Athens (Athens, GA) managed by CA Ventures; The Kensington (Boston, MA) managed by Bozzuto; Everton at Bellmar (Dallas, TX) managed by Knightvest Property Management; and Camden Plaza (Houston, TX) Managed by Camden Property Trust.
With regards to management companies, more than 120 companies are listed for the 255 properties included in this ranking. Forty-eight of these properties are privately managed. The companies that manage the most properties in this top 5 in each state ranking are – Greystar (17), Bozzuto and AvalonBay Communities, Inc. (10 each).
Note: For the state average, all properties in the state were considered. For the property rankings, only the properties with a minimum of 10 reviews were considered. States with less than five properties or with higher averages than their top property’s scores are a result of an insufficient volume of property reviews.
To learn more, or to find your property or management company’s ORA™ score, please visit www.jturnerresearch.com/about/what-is-ora-score.