J Turner Research has announced the eighth annual Division I ORA Power Ranking—the Top 10 of the 2022 NMHC 50 Managers ranked by online reputation. Congratulations to Hawthorne Residential Partners, the No. 1 management company with the highest online reputation in the nation. Hawthorne scored a companywide online reputation assessment (ORA) score of 87.33. The Bozzuto Group took the second spot with an 84.66 ORA.
GID (Windsor Communities) with an 84.45 ORA score ranked No. 3 in Division I. In 2021, GID ranked fourth in the Division II ORA Power Ranking. Over the past year, the company has not only grown its portfolio but has also improved its ORA score.
To view the list of the leading 10 managers by ORA, please see the table below.
To qualify for the Division I ORA Power Ranking, a company must be featured in the NMHC 50 Managers list. The top companies are determined based on their ORA scores as of April 2022. We will rank the top companies in Division II, III, and IV in July.
The average ORA score of the Top 10 managers is 80.90; the national average ORA score is 62.79. A list of the Top 25 of the 2022 NMHC 50 Managers by ORA are featured on our website. To see if your company made the cut, please visit www.jturnerresearch.com.
About the ORA Power Rankings
Developed by J Turner Research, the ORA Power Rankings are a monthly, independent ranking of apartment properties and management companies based on their Online Reputation Assessment (ORA) scores. A property or management company is not required to be a J Turner Research client to qualify for this ranking, which is published by J Turner’s media partner Multifamily Executive. To learn more or to request your ORA score, visit www.jturnerresearch.com/about/what-is-ora-score.
Methodology
The ORA score is an aggregate compilation of a property’s ratings across various review sites and ILSs. Each month, J Turner Research monitors the online ratings of more than 128,000 properties nationwide. Using a statistical model, a single score based on a scale of 0 to 100 is assigned to each property. This score serves as a benchmark to compare a company’s individual properties and portfolios nationally, regionally, and against the competition
