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The festive season is all about happiness and gratitude. In that spirit, our November ORA Power Ranking focuses on the top properties by online reputation in the nation’s 25 happiest cities, based on a list published by WalletHub.

Three properties scored the highest online reputation assessment (ORA) score of 99 in this ranking—Hanover Winchester, managed by Hanover Co., in San Jose, California; Club Merion Apartments, managed by Southern Management Corp., in Columbia, Maryland; and Valentia by Alta, managed by Wood Residential, in San Diego.

Please scroll below to view the most reputed apartment communities in the top 25 happiest cities.

To be eligible for the 2023 Happiest Cities ORA Power Ranking, a property had to have a minimum ORA score of 75. For properties with the same ORA score, the property with a higher number of reviews ranked higher. The national average ORA score in October was 63.36. South Burlington, Vermont, ranked No. 9 on the WalletHub list, had no apartments that qualified for our ranking.

The top management companies to manage the most properties in the happiest cities ORA Power Ranking are Greystarwith six; Hanover Co. and Goldmark Property Management, each with five; and Princeton Properties with four.

Among the 115 properties listed in this ranking, 71, or 62%, scored an ORA of 90 or higher.

About the ORA Power Rankings

Developed by J Turner Research, the ORA Power Rankings are a monthly, independent ranking of apartment properties and management companies based on their online reputation assessment (ORA) scores. A property or management company is not required to be a J Turner Research client to qualify for this ranking, which is published by J Turner’s media partner Multifamily Executive. To learn more or to request your ORA score, visit www.jturnerresearch.com/about/what-is-ora-score.

Methodology

The ORA score is an aggregate compilation of a property’s ratings across various review sites and ILSs. Each month, J Turner Research monitors the online ratings of more than 139,000 properties nationwide. Using a statistical model, a single score based on a scale of 0 to 100 is assigned to each property. This score serves as a benchmark to compare a company’s individual properties and portfolios nationally, regionally, and against the competition.