This issue of the ORA™ Power Rankings ranks the 26 to 50 most-populous MSAs (metropolitan statistical areas) in the nation based on their individual Online Reputation Assessment (ORA) scores. In each of these metros, we highlight the top 10 most-popular apartments based on their online reputation. Earlier, in October, we did a similar ranking for the top 25 most-populous MSAs.

At the MSA Level

Overall, 14 of the top 26 to 50 MSAs performed above the national average ORA of 61.39.

Raleigh–Cary, N.C., is the most-reputable MSA, with a score of 68. Two properties in the MSA scored 94 each to tie for the top honors—Meridian at Harrison Pointe (Cary), managed by Hawthorne Residential, and The Dartmouth North Hills Apartments (Raleigh), managed by Fogelman Properties.

Three MSAs scored 64 each to nab the second–most reputable MSA position—Nashville–Davidson–Murfreesboro–Franklin, Tenn.; Virginia Beach–Norfolk–Newport News, Va.–N.C.; and Milwaukee–Waukesha–West Allis, Wis.

Management-Company Tally

Of the 250 properties included in this ranking, 35 are privately managed. The management companies that manage the most top 10 properties in these 26 to 50 MSAs are Greystar (14), Eskaton Properties (nine), Towne Properties (eight), and Drucker + Falk Real Estate (seven).

At the Property Level

Among the 250 properties listed in this ranking, 145 scored an ORA of 90 or above. Pohlig Box Factory (Richmond, Va.), managed privately, scored 98, the highest ORA in this month's ranking. Stewart Village Apartment Homes (Sunnyvale, Calif.), managed by Irvine Property Management, scored 97 to rank second among all 250 properties.


Providence-New Bedford-Fall River, RI-MA

Average ORA score: 61

NameCompanyCityORA score
Westminster LoftsCornish AssociatesProvidence, RI93
Avalon EastonAvalonBay CommunitiesEaston, MA90
Station RowCorcoran ManagementProvidence, RI90
Ship's Watch Apartment HomesBeacon CommunitiesFall River, MA88
Taunton GardensFirst Realty ManagementTaunton, MA87
Beneficent HouseFirst Realty ManagementProvidence, RI87
Ames Shovel WorksBeacon CommunitiesEaston, MA87
Avalon at Center PlaceAvalonBay CommunitiesProvidence, RI85
River Lofts at Ashton MillForest CityCumberland, RI84
West VillageGreystarMansfield, MA84

Hartford-West Hartford-East Hartford, CT

Average ORA score: 61

NameCompanyCityORA score
The Tannery BozzutoGlastonbury. CT88
Ribbon Mill ApartmentsKamsonManchester. CT85
Highcroft Apartment HomesTRIO Properties, LLCSimsbury. CT85
Mill CommonsSouth Oxford ManagementSimsbury. CT85
Mallory Ridge Apartment HomesTRIO Properties, LLCBloomfield. CT84
Post And MainUS ResidentialOld Saybrook. CT84
Woodrow Wilson ApartmentsPrivately ManagedMiddletown. CT84
Mansions at Hockanum CrossingPrivately ManagedVernon Rockville. CT82
Brooksyde ApartmentsKamsonWest Hartford. CT82
Broadleaf BoulevardTRIO Properties, LLCManchester. CT82

Buffalo-Niagara Falls, NY

Average ORA score: 63

NameCompanyCityORA score
Stonegate of ClarenceBMW ManagementWilliamsville, NY94
Renaissance Place ApartmentsBMW ManagementWilliamsville, NY88
Country Club ManorTri-City RentalBuffalo, NY88
Bell Tower ApartmentsTri-City RentalCheektowaga, NY87
Brookdale NiagaraBrookdaleNorth Tonawanda, NY87
Eden Heights of West SenecaNelson BrothersWest Seneca, NY87
Eden Heights of EdenNelson BrothersEden, NY86
Big Tree ManorTri-City RentalOrchard Park, NY85
St. Mary'S Senior ApartmentsWhitney Management CorpWilliamsville, NY84
Autumn Creek ApartmentsBMW ManagementEast Amherst, NY81

Cincinnati-Middletown, OH-KY-IN

Average ORA score: 62

NameCompanyCityORA score
Monmouth Row Towne PropertiesNewport, KY96
Water's BendNorth American PropertiesSouth Lebanon, OH95
At 580Denizen ManagementCincinnati, OH94
Galbraith Pointe Apartments Towne PropertiesCincinnati, OH93
Mt Adams Apartments Towne PropertiesCincinnati, OH93
Delta Flats Towne PropertiesCincinnati, OH93
Millcroft Apartments and Townhomes Towne PropertiesMilford, OH92
Bishops Gate at Somerset Towne PropertiesCincinnati, OH92
Vue 180 On The WaterPrivately ManagedNewport, KY92
Seven At BroadwayNorth American PropertiesCincinnati, OH92

Columbus, OH

Average ORA score: 62

NameCompanyCityORA score
Stafford HousePrivately ManagedColumbus, OH95
Copley ParkPrivately ManagedWorthington, OH95
Summerview ApartmentsPrivately ManagedColumbus, OH93
Grand at PolarisPrivately ManagedLewis Center, OH93
Central ParkPrivately ManagedColumbus, OH92
Aston Place ApartmentsCoastal Ridge Real EstateColumbus, OH92
Central Park ApartmentsTrilogy Real Estate GroupColumbus, OH91
Stonecrest Apartments Towne PropertiesColumbus, OH89
Lennox FlatsConnor GroupColumbus, OH88
Hilliard SummitSteadfast CompaniesHilliard, OH88

Cleveland-Elyria-Mentor, OH

Average ORA score: 61

NameCompanyCityORA score
Ridgewood HouseBurton Carol ManagementParma, OH90
Water Street ApartmentsLandmark CompaniesCleveland, OH89
Residences At 1717K&D Management, LLCCleveland, OH89
Independence PlaceForest CityParma Heights, OH89
High Point in the ParkROCO Real EstateElyria, OH88
The Residences At HannaK&D Management, LLCCleveland, OH88
Summerwood CommonsK&D Management, LLCEuclid, OH87
The Residences At 668K&D Management, LLCCleveland, OH86
Stratford CrossingsForest CityWadsworth, OH85
Crossings VillageBurton Carol ManagementWestlake, OH85

Pittsburgh, PA

Average ORA score: 61

NameCompanyCityORA score
The Haven at Cranberry WoodsLincolnCranberry Twp, PA95
The Brix at 26Village GreenPittsburgh, PA95
The PendletonPrivately ManagedCranberry Twp, PA94
The Ashby at South Hills Village Station -ABLincolnUpper St Clair, PA92
The Street at the MeadowsPrivately ManagedWashington, PA90
York SquareAmore Management CompanyBeaver Falls, PA90
950 NorthshoreAmore Management CompanyPittsburgh, PA89
Reserve At SouthpointeMorgan CommunitiesPittsburgh, PA87
The Encore On 7thLincolnPittsburgh, PA87
Rippey GardensAmore Management CompanyPittsburgh, PA86

Indianapolis-Carmel, IN

Average ORA score: 62

NameCompanyCityORA score
The HamiltonJC HartFishers, IN96
Highpointe On Meridian ApartmentsJC HartCarmel, IN95
Sunrise On The Monon Apartment HomesJC HartIndianapolis, IN92
Park 66 FlatsJC HartIndianapolis, IN92
Lakeside Apartments of CarmelJC HartCarmel, IN91
AxisFlaherty CollinsIndianapolis, IN91
Union Street FlatsJC HartWestfield, IN90
Five Star Residences of Banta PointePrivately ManagedIndianapolis, IN90
Lawrence Landing Apartments Towne PropertiesIndianapolis, IN89
Woods of Britton Regency Windsor ManagementFishers, IN89

Louisville/Jefferson County, KY-IN

Average ORA score: 60

NameCompanyCityORA score
Main & Clay ApartmentsGreystarLouisville, KY91
Cardinal VillageSchatten PropertiesLouisville, KY91
The Overlook At St. Thomas ApartmentsNTS CommunitiesLouisville, KY88
The Terraces at Forest SpringsThe Michelson OrganizationLouisville, KY88
Ashton Park TownhomesPMR CompaniesLouisville, KY87
Little Spring FarmBrown Capital, LLLPLouisville, KY87
Magnolia Springs EastLifecare ServicesLouisville, KY87
The Legends At Indian SpringsBluestone PropertiesLouisville, KY86
310 At Nulu ApartmentsSheehan Property MgmtLouisville, KY85
The Vinings Of HurstBourneGreystarLouisville, KY85

Nashville-Davidson-Murfreesboro-Franklin, TN

Average ORA score: 64

NameCompanyCityORA score
Morningside of GallatinPrivately ManagedGallatin, TN96
Terra HouseRAM PartnersNashville, TN94
IMT 8 SOUTHIMT Residential Nashville, TN94
Foxland CrossingRAM PartnersGallatin, TN93
SkyHouse NashvilleSimpson Property GroupNashville, TN93
EmblemMatrix ResidentialFranklin, TN92
River HouseRAM PartnersNashville, TN92
Brookdale Green Hills CumberlandBrookdaleNashville, TN92
Village SouthSchatten PropertiesNashville, TN91
Vintage BlackmanGreystarMurfreesboro, TN90

Memphis, TN-AR-MS

Average ORA score: 59

NameCompanyCityORA score
Irene Woods ApartmentsEdward RoseMemphis, TN93
South Junction ApartmentsHenry Turley CompanyMemphis, TN92
Number 10 Main StreetAmbassador ManagementMemphis, TN92
Villas At Houston LeveePanther Residential ManagementCordova, TN91
Pembroke SquareLEDIC Management GroupMemphis, TN91
Robinwood Retirement ResortPrivately ManagedBartlett, TN91
HillcrestPrivately ManagedMemphis, TN90
Brookdale Dogwood CreekBrookdaleGermantown, TN90
Kirby StationMAAMemphis, TN88
The Edge of GermantownFogelman PropertiesMemphis, TN88

Birmingham-Hoover, AL

Average ORA score: 62

NameCompanyCityORA score
LakeView EstatesPrivately ManagedBirmingham, AL93
Danberry At InvernessLifecare ServicesHoover, AL93
20 MidtownGreystarBirmingham, AL93
Morningside of Vestavia HillsPrivately ManagedBirmingham, AL91
Terrace ApartmentsPrivately ManagedBirmingham, AL90
BentwoodSealy Management Co.Birmingham, AL90
Morningside of RiverchasePrivately ManagedHoover, AL90
Park35 on ClairmontBell Apartment LivingBirmingham, AL89
Village at Lakeshore CrossingsCoastal Ridge Real EstateBirmingham, AL89
Ashby at Ross BridgeFogelman PropertiesHoover, AL89

New Orleans-Metairie-Kenner, LA

Average ORA score: 62

NameCompanyCityORA score
Natchez LandingPrivately ManagedMetairie, LA94
Brewster Commons at River Chase1st Lake PropertiesCovington, LA92
Four Winds ApartmentsPrivately ManagedNew Orleans, LA91
Merchant LoftsPrivately ManagedNew Orleans, LA90
PreserveDomain CompaniesNew Orleans, LA89
Lost Bayou1st Lake PropertiesMetairie, LA89
BellawoodTonti PropertiesMetairie, LA88
St. Anthony's GardensLifecare ServicesCovington, LA88
Perserve ApartmentsPrivately ManagedHarvey, LA87
Chestnut Creek1st Lake PropertiesRiver Ridge, LA86

Jacksonville, FL

Average ORA score: 62

NameCompanyCityORA score
Baker Manor ApartmentsPrivately ManagedMacclenny, FL95
Peyton RidgeWRH Realty Services IncJacksonville, FL94
Mary EavesWRH Realty Services IncJacksonville, FL92
LuxPreferred Apartment CommunitiesJacksonville, FL90
Steele CreekPegasus ResidentialJacksonville, FL90
Pickwick ApartmentsPrivately ManagedJacksonville, FL90
Caroline OaksWRH Realty Services IncJacksonville, FL90
Cassie GardensWRH Realty Services IncMiddleburg, FL89
Palm Bay ClubPerimeter Realty Inc.Jacksonville, FL88
San Jose Villa ApartmentsPrivately ManagedJacksonville, FL88

Raleigh-Cary, NC

Average ORA score: 68

NameCompanyCityORA score
Meridian at Harrison Pointe Hawthorne Residential PartnersCary, NC94
The Dartmouth North Hills ApartmentsFogelman PropertiesRaleigh, NC94
Link Apartments Glenwood SouthGrubb PropertiesRaleigh, NC93
Anderson Flats ApartmentsGreystarRaleigh, NC92
Wildwoods Of Lake JohnsonDouthit And CompanyRaleigh, NC92
Main Street Square Hawthorne Residential PartnersHolly Springs, NC91
Woodfield Weston CornersLantower Luxury LivingCary, NC91
The LKane ResidentialRaleigh, NC91
Jones Grant Luxury ApartmentsGreystarRaleigh, NC90
The Greens at Centennial CampusPrivately ManagedRaleigh, NC90

Richmond, VA

Average ORA score: 62

NameCompanyCityORA score
Pohlig Box FactoryPrivately ManagedRichmond, VA98
Link Apartments ManchesterGrubb PropertiesRichmond, VA90
Rohoic Wood ApartmentsSL NusbaumPetersburg, VA89
Avia Apartment HomesDrucker & Falk Real EstateRichmond, VA88
First National ApartmentsGates HudsonRichmond, VA88
Deco At Cnb ApartmentsDrucker & Falk Real EstateRichmond, VA88
Brookdale ApartmentsDrucker & Falk Real EstateRichmond, VA88
Long LoftsLandmark Property ServicesPetersburg, VA88
Beaufont Oaks ApartmentsGrubb PropertiesRichmond, VA87
Beaverdam CreekGrady ManagementMechanicsville, VA87

Virginia Beach-Norfolk-Newport News, VA-NC

Average ORA score: 64

NameCompanyCityORA score
VentureDrucker & Falk Real EstateNewport News, VA96
Old Donation ApartmentsDrucker & Falk Real EstateVirginia Beach, VA96
The Talbot on GranbyPrivately ManagedNorfolk, VA95
Ghent Village ApartmentsLawson Realty CorporationNorfolk, VA94
East BayHarbor Group ManagementNorfolk, VA94
Commons at CenterbrookeArt Craft ManagementSuffolk, VA94
Parkside at Charles StreetBreedenNewport News, VA94
The Crossings at Red Mill ApartmentsDrucker & Falk Real EstateVirginia Beach, VA93
St. Andrews ApartmentsPerrel ManagementNewport News, VA93
The Chapman ApartmentsDrucker & Falk Real EstateHampton, VA92

Austin-Round Rock, TX

Average ORA score: 62

NameCompanyCityORA score
Coldwater Luxury ApartmentsGreystarAustin, TX96
Hillstone at Wolf Ranch ApartmentsGreystarGeorgetown, TX94
Elan Parkside ApartmentsGreystarAustin, TX93
Windsor Lantana HillsWindsorAustin, TX92
Radius On GrovePegasus ResidentialAustin, TX91
The Mansions of GeorgetownWestern Rim Property ServiceGeorgetown, TX91
Palo VerdeGreystarAustin, TX91
The Millennium Rainey StDinersteinAustin, TX90
BrezzaGreystarAustin, TX90
Amli On AldrichAMLIAustin, TX90

Oklahoma City, OK

Average ORA score: 58

NameCompanyCityORA score
AvalonNational Property Management AssociatesNorman, OK92
Legacy TrailCarlsbad Management GroupNorman, OK89
SteelyardNe ManagementOklahoma City, OK89
Park At TuscanyCase and AssociatesOklahoma City, OK88
Brookdale Statesman ClubBrookdaleOklahoma City, OK88
Crown Martin ParkLeinbach Co.Oklahoma City, OK86
Park HarveyPrivately ManagedOklahoma City, OK86
Cross Timber OkcCarlsbad Management GroupOklahoma City, OK85
Brookdale Oklahoma City SouthwestBrookdaleOklahoma City, OK85
Tapestry at Quail Springs ApartmentsPrivately ManagedOklahoma, OK85

Milwaukee-Waukesha-West Allis, WI

Average ORA score: 64

NameCompanyCityORA score
River HouseAtlantic Realty PartnersMilwaukee, WI94
EnclaveOakbrookWauwatosa, WI94
Hidden Ponds ApartmentMorgenson RealtyPewaukee, WI93
Ridge View ApartmentsMorgenson RealtyWaukesha, WI91
The ReefPrivately ManagedWauwatosa, WI90
East Pointe Commons ApartmentsMandelMilwaukee, WI90
Fairway Meadows ApartmentsMorgenson RealtyFranklin, WI90
The Grand WisconsinFounders3 Real EstateMilwaukee, WI90
Cameron Heights ApartmentsMorgenson RealtyMenomonee Falls, WI89
Bridlewood ApartmentsContinental PropertiesPewaukee, WI89

Kansas City, MO-KS

Average ORA score: 62

NameCompanyCityORA score
SorrentoPrice Brothers ManagementOverland Park, KS94
Avenue 80 ApartmentsEPC Real Estate CompanyOverland Park, KS94
Avenue 81EPC Real Estate CompanyOverland Park, KS94
Ebt LoftsPrivately ManagedKansas City, MO92
Park Edge ApartmentsMaxus PropertiesLenexa, KS91
Brookdale College SquareBrookdaleOverland Park, KS91
Villa MilanoOddo DevelopmentLeawood, KS90
The Sovereign at Overland ParkJVM RealtyOverland Park, KS90
Adara Overland Park ApartmentsPreferred Apartment CommunitiesOverland Park, KS90
Savannah WestEPC Real Estate CompanyKansas City, MO90

Salt Lake City, UT

Average ORA score: 59

NameCompanyCityORA score
2550 South MainCornerstone Residential ManagementSalt Lake City, UT89
EncoreAlliance ResidentialSalt Lake City, UT89
Meadows at Park AvenueApartment Management ConsultantsRiverton, UT89
Metro at FireclayAlliance ResidentialMurray, UT87
ICO Fairbourne StationICO ManagementWest Valley City, UT86
Moda BonnevilleAlliance ResidentialSalt Lake City, UT86
Pinnacle Highland ApartmentsNALS Apartment HomesCottonwood Heights, UT85
ICO DistrictICO ManagementSouth Jordan, UT85
Aspen Cove TownhomesAlliance ResidentialSalt Lake City, UT85
Cedarwood at SandyPrivately ManagedSandy, UT85

Las Vegas-Paradise, NV

Average ORA score: 56

NameCompanyCityORA score
ImagineOvation Property ManagementHenderson, NV95
ConstellationPinnacle PropertiesLas Vegas, NV95
Suncrest TownhomesRK PropertiesNorth Las Vegas, NV88
Adobe Ranch Apartment HomesAvenue5Henderson, NV86
Country Club At Valley ViewGainesLas Vegas, NV86
The LidoApartment Management ConsultantsHenderson, NV86
Destinations Spring ValleyGreystarLas Vegas, NV85
Sunrise of HendersonPrivately ManagedHenderson, NV85
Everett Apartment HomesFPI ManagementLas Vegas, NV85
Versailles Senior ApartmentsPrivately ManagedLas Vegas, NV85

San Jose-Sunnyvale-Santa Clara, CA

Average ORA score: 58

NameCompanyCityORA score
Stewart Village Apartment Homes IrvineSunnyvale, CA97
VerveUDRMountain View, CA96
1St And Rosemary FamilyROEMSan Jose, CA95
Cobalt ApartmentsPrometheusSanta Clara, CA92
The Standard (CA)Alliance ResidentialSan Jose, CA91
Hanover Cannery ParkThe Hanover CompanySan Jose, CA91
The Dudley ApartmentsGreystarSan Jose, CA91
MaderaPrometheusMountain View, CA90
NayaAlliance ResidentialSunnyvale, CA89
The Marc Palo AltoFPI ManagementPalo Alto, CA89

Sacramento-Arden-Arcade-Roseville, CA

Average ORA score: 58

NameCompanyCityORA score
Eskaton Village PlacervilleEskaton PropertiesPlacerville, CA96
Eskaton Lincoln ManorEskaton PropertiesPlacerville, CA96
Live Well at Home by EskatonEskaton PropertiesRoseville, CA94
Eskaton Monroe LodgeEskaton PropertiesSacramento, CA94
Eskaton Wilson ManorEskaton PropertiesWest Sacramento, CA94
Bridges at Woodcreek OaksThe ConAm GroupRoseville, CA93
Eskaton Jefferson ManorEskaton PropertiesSacramento, CA92
Eskaton Village Carmichael Care CenterEskaton PropertiesCarmichael, CA91
Eskaton Village Carmichael LodgeEskaton PropertiesCarmichael, CA91
Eskaton Roseville ManorEskaton PropertiesRoseville, CA90

About the ORA Power Rankings

Developed by J Turner Research, the ORA Power Rankings are a monthly, independent ranking of apartment properties and management companies based on their Online Reputation Assessment (ORA) scores. A property or management company is not required to be a J Turner Research client to qualify for this ranking, which is published by J Turner’s media partner Multifamily Executive. To learn more or to request your ORA score, visit


The ORA score is an aggregate compilation of a property’s ratings across 19-plus review sites and ILSs. Each month, J Turner Research monitors the online ratings of more than 92,000 properties nationwide. Using a statistical model, a single score based on a scale of 0 to 100 is assigned to each property. This score serves as a benchmark to compare a company’s individual properties and portfolios nationally, regionally, and against the competition.