This issue of the ORA™ Power Rankings ranks the 26 to 50 most-populous MSAs (metropolitan statistical areas) in the nation based on their individual Online Reputation Assessment (ORA) scores. In each of these metros, we highlight the top 10 most-popular apartments based on their online reputation. Earlier, in October, we did a similar ranking for the top 25 most-populous MSAs.
At the MSA Level
Overall, 14 of the top 26 to 50 MSAs performed above the national average ORA of 61.39.
Raleigh–Cary, N.C., is the most-reputable MSA, with a score of 68. Two properties in the MSA scored 94 each to tie for the top honors—Meridian at Harrison Pointe (Cary), managed by Hawthorne Residential, and The Dartmouth North Hills Apartments (Raleigh), managed by Fogelman Properties.
Three MSAs scored 64 each to nab the second–most reputable MSA position—Nashville–Davidson–Murfreesboro–Franklin, Tenn.; Virginia Beach–Norfolk–Newport News, Va.–N.C.; and Milwaukee–Waukesha–West Allis, Wis.
Management-Company Tally
Of the 250 properties included in this ranking, 35 are privately managed. The management companies that manage the most top 10 properties in these 26 to 50 MSAs are Greystar (14), Eskaton Properties (nine), Towne Properties (eight), and Drucker + Falk Real Estate (seven).
At the Property Level
Among the 250 properties listed in this ranking, 145 scored an ORA of 90 or above. Pohlig Box Factory (Richmond, Va.), managed privately, scored 98, the highest ORA in this month's ranking. Stewart Village Apartment Homes (Sunnyvale, Calif.), managed by Irvine Property Management, scored 97 to rank second among all 250 properties.
61
Providence-New Bedford-Fall River, RI-MA
Average ORA score: 61
Name
Company
City
ORA score
Westminster Lofts
Cornish Associates
Providence, RI
93
Avalon Easton
AvalonBay Communities
Easton, MA
90
Station Row
Corcoran Management
Providence, RI
90
Ship's Watch Apartment Homes
Beacon Communities
Fall River, MA
88
Taunton Gardens
First Realty Management
Taunton, MA
87
Beneficent House
First Realty Management
Providence, RI
87
Ames Shovel Works
Beacon Communities
Easton, MA
87
Avalon at Center Place
AvalonBay Communities
Providence, RI
85
River Lofts at Ashton Mill
Forest City
Cumberland, RI
84
West Village
Greystar
Mansfield, MA
84
61
Hartford-West Hartford-East Hartford, CT
Average ORA score: 61
Name
Company
City
ORA score
The Tannery
Bozzuto
Glastonbury. CT
88
Ribbon Mill Apartments
Kamson
Manchester. CT
85
Highcroft Apartment Homes
TRIO Properties, LLC
Simsbury. CT
85
Mill Commons
South Oxford Management
Simsbury. CT
85
Mallory Ridge Apartment Homes
TRIO Properties, LLC
Bloomfield. CT
84
Post And Main
US Residential
Old Saybrook. CT
84
Woodrow Wilson Apartments
Privately Managed
Middletown. CT
84
Mansions at Hockanum Crossing
Privately Managed
Vernon Rockville. CT
82
Brooksyde Apartments
Kamson
West Hartford. CT
82
Broadleaf Boulevard
TRIO Properties, LLC
Manchester. CT
82
63
Buffalo-Niagara Falls, NY
Average ORA score: 63
Name
Company
City
ORA score
Stonegate of Clarence
BMW Management
Williamsville, NY
94
Renaissance Place Apartments
BMW Management
Williamsville, NY
88
Country Club Manor
Tri-City Rental
Buffalo, NY
88
Bell Tower Apartments
Tri-City Rental
Cheektowaga, NY
87
Brookdale Niagara
Brookdale
North Tonawanda, NY
87
Eden Heights of West Seneca
Nelson Brothers
West Seneca, NY
87
Eden Heights of Eden
Nelson Brothers
Eden, NY
86
Big Tree Manor
Tri-City Rental
Orchard Park, NY
85
St. Mary'S Senior Apartments
Whitney Management Corp
Williamsville, NY
84
Autumn Creek Apartments
BMW Management
East Amherst, NY
81
62
Cincinnati-Middletown, OH-KY-IN
Average ORA score: 62
Name
Company
City
ORA score
Monmouth Row
Towne Properties
Newport, KY
96
Water's Bend
North American Properties
South Lebanon, OH
95
At 580
Denizen Management
Cincinnati, OH
94
Galbraith Pointe Apartments
Towne Properties
Cincinnati, OH
93
Mt Adams Apartments
Towne Properties
Cincinnati, OH
93
Delta Flats
Towne Properties
Cincinnati, OH
93
Millcroft Apartments and Townhomes
Towne Properties
Milford, OH
92
Bishops Gate at Somerset
Towne Properties
Cincinnati, OH
92
Vue 180 On The Water
Privately Managed
Newport, KY
92
Seven At Broadway
North American Properties
Cincinnati, OH
92
62
Columbus, OH
Average ORA score: 62
Name
Company
City
ORA score
Stafford House
Privately Managed
Columbus, OH
95
Copley Park
Privately Managed
Worthington, OH
95
Summerview Apartments
Privately Managed
Columbus, OH
93
Grand at Polaris
Privately Managed
Lewis Center, OH
93
Central Park
Privately Managed
Columbus, OH
92
Aston Place Apartments
Coastal Ridge Real Estate
Columbus, OH
92
Central Park Apartments
Trilogy Real Estate Group
Columbus, OH
91
Stonecrest Apartments
Towne Properties
Columbus, OH
89
Lennox Flats
Connor Group
Columbus, OH
88
Hilliard Summit
Steadfast Companies
Hilliard, OH
88
61
Cleveland-Elyria-Mentor, OH
Average ORA score: 61
Name
Company
City
ORA score
Ridgewood House
Burton Carol Management
Parma, OH
90
Water Street Apartments
Landmark Companies
Cleveland, OH
89
Residences At 1717
K&D Management, LLC
Cleveland, OH
89
Independence Place
Forest City
Parma Heights, OH
89
High Point in the Park
ROCO Real Estate
Elyria, OH
88
The Residences At Hanna
K&D Management, LLC
Cleveland, OH
88
Summerwood Commons
K&D Management, LLC
Euclid, OH
87
The Residences At 668
K&D Management, LLC
Cleveland, OH
86
Stratford Crossings
Forest City
Wadsworth, OH
85
Crossings Village
Burton Carol Management
Westlake, OH
85
61
Pittsburgh, PA
Average ORA score: 61
Name
Company
City
ORA score
The Haven at Cranberry Woods
Lincoln
Cranberry Twp, PA
95
The Brix at 26
Village Green
Pittsburgh, PA
95
The Pendleton
Privately Managed
Cranberry Twp, PA
94
The Ashby at South Hills Village Station -AB
Lincoln
Upper St Clair, PA
92
The Street at the Meadows
Privately Managed
Washington, PA
90
York Square
Amore Management Company
Beaver Falls, PA
90
950 Northshore
Amore Management Company
Pittsburgh, PA
89
Reserve At Southpointe
Morgan Communities
Pittsburgh, PA
87
The Encore On 7th
Lincoln
Pittsburgh, PA
87
Rippey Gardens
Amore Management Company
Pittsburgh, PA
86
62
Indianapolis-Carmel, IN
Average ORA score: 62
Name
Company
City
ORA score
The Hamilton
JC Hart
Fishers, IN
96
Highpointe On Meridian Apartments
JC Hart
Carmel, IN
95
Sunrise On The Monon Apartment Homes
JC Hart
Indianapolis, IN
92
Park 66 Flats
JC Hart
Indianapolis, IN
92
Lakeside Apartments of Carmel
JC Hart
Carmel, IN
91
Axis
Flaherty Collins
Indianapolis, IN
91
Union Street Flats
JC Hart
Westfield, IN
90
Five Star Residences of Banta Pointe
Privately Managed
Indianapolis, IN
90
Lawrence Landing Apartments
Towne Properties
Indianapolis, IN
89
Woods of Britton
Regency Windsor Management
Fishers, IN
89
60
Louisville/Jefferson County, KY-IN
Average ORA score: 60
Name
Company
City
ORA score
Main & Clay Apartments
Greystar
Louisville, KY
91
Cardinal Village
Schatten Properties
Louisville, KY
91
The Overlook At St. Thomas Apartments
NTS Communities
Louisville, KY
88
The Terraces at Forest Springs
The Michelson Organization
Louisville, KY
88
Ashton Park Townhomes
PMR Companies
Louisville, KY
87
Little Spring Farm
Brown Capital, LLLP
Louisville, KY
87
Magnolia Springs East
Lifecare Services
Louisville, KY
87
The Legends At Indian Springs
Bluestone Properties
Louisville, KY
86
310 At Nulu Apartments
Sheehan Property Mgmt
Louisville, KY
85
The Vinings Of HurstBourne
Greystar
Louisville, KY
85
64
Nashville-Davidson-Murfreesboro-Franklin, TN
Average ORA score: 64
Name
Company
City
ORA score
Morningside of Gallatin
Privately Managed
Gallatin, TN
96
Terra House
RAM Partners
Nashville, TN
94
IMT 8 SOUTH
IMT Residential
Nashville, TN
94
Foxland Crossing
RAM Partners
Gallatin, TN
93
SkyHouse Nashville
Simpson Property Group
Nashville, TN
93
Emblem
Matrix Residential
Franklin, TN
92
River House
RAM Partners
Nashville, TN
92
Brookdale Green Hills Cumberland
Brookdale
Nashville, TN
92
Village South
Schatten Properties
Nashville, TN
91
Vintage Blackman
Greystar
Murfreesboro, TN
90
59
Memphis, TN-AR-MS
Average ORA score: 59
Name
Company
City
ORA score
Irene Woods Apartments
Edward Rose
Memphis, TN
93
South Junction Apartments
Henry Turley Company
Memphis, TN
92
Number 10 Main Street
Ambassador Management
Memphis, TN
92
Villas At Houston Levee
Panther Residential Management
Cordova, TN
91
Pembroke Square
LEDIC Management Group
Memphis, TN
91
Robinwood Retirement Resort
Privately Managed
Bartlett, TN
91
Hillcrest
Privately Managed
Memphis, TN
90
Brookdale Dogwood Creek
Brookdale
Germantown, TN
90
Kirby Station
MAA
Memphis, TN
88
The Edge of Germantown
Fogelman Properties
Memphis, TN
88
62
Birmingham-Hoover, AL
Average ORA score: 62
Name
Company
City
ORA score
LakeView Estates
Privately Managed
Birmingham, AL
93
Danberry At Inverness
Lifecare Services
Hoover, AL
93
20 Midtown
Greystar
Birmingham, AL
93
Morningside of Vestavia Hills
Privately Managed
Birmingham, AL
91
Terrace Apartments
Privately Managed
Birmingham, AL
90
Bentwood
Sealy Management Co.
Birmingham, AL
90
Morningside of Riverchase
Privately Managed
Hoover, AL
90
Park35 on Clairmont
Bell Apartment Living
Birmingham, AL
89
Village at Lakeshore Crossings
Coastal Ridge Real Estate
Birmingham, AL
89
Ashby at Ross Bridge
Fogelman Properties
Hoover, AL
89
62
New Orleans-Metairie-Kenner, LA
Average ORA score: 62
Name
Company
City
ORA score
Natchez Landing
Privately Managed
Metairie, LA
94
Brewster Commons at River Chase
1st Lake Properties
Covington, LA
92
Four Winds Apartments
Privately Managed
New Orleans, LA
91
Merchant Lofts
Privately Managed
New Orleans, LA
90
Preserve
Domain Companies
New Orleans, LA
89
Lost Bayou
1st Lake Properties
Metairie, LA
89
Bellawood
Tonti Properties
Metairie, LA
88
St. Anthony's Gardens
Lifecare Services
Covington, LA
88
Perserve Apartments
Privately Managed
Harvey, LA
87
Chestnut Creek
1st Lake Properties
River Ridge, LA
86
62
Jacksonville, FL
Average ORA score: 62
Name
Company
City
ORA score
Baker Manor Apartments
Privately Managed
Macclenny, FL
95
Peyton Ridge
WRH Realty Services Inc
Jacksonville, FL
94
Mary Eaves
WRH Realty Services Inc
Jacksonville, FL
92
Lux
Preferred Apartment Communities
Jacksonville, FL
90
Steele Creek
Pegasus Residential
Jacksonville, FL
90
Pickwick Apartments
Privately Managed
Jacksonville, FL
90
Caroline Oaks
WRH Realty Services Inc
Jacksonville, FL
90
Cassie Gardens
WRH Realty Services Inc
Middleburg, FL
89
Palm Bay Club
Perimeter Realty Inc.
Jacksonville, FL
88
San Jose Villa Apartments
Privately Managed
Jacksonville, FL
88
68
Raleigh-Cary, NC
Average ORA score: 68
Name
Company
City
ORA score
Meridian at Harrison Pointe
Hawthorne Residential Partners
Cary, NC
94
The Dartmouth North Hills Apartments
Fogelman Properties
Raleigh, NC
94
Link Apartments Glenwood South
Grubb Properties
Raleigh, NC
93
Anderson Flats Apartments
Greystar
Raleigh, NC
92
Wildwoods Of Lake Johnson
Douthit And Company
Raleigh, NC
92
Main Street Square
Hawthorne Residential Partners
Holly Springs, NC
91
Woodfield Weston Corners
Lantower Luxury Living
Cary, NC
91
The L
Kane Residential
Raleigh, NC
91
Jones Grant Luxury Apartments
Greystar
Raleigh, NC
90
The Greens at Centennial Campus
Privately Managed
Raleigh, NC
90
62
Richmond, VA
Average ORA score: 62
Name
Company
City
ORA score
Pohlig Box Factory
Privately Managed
Richmond, VA
98
Link Apartments Manchester
Grubb Properties
Richmond, VA
90
Rohoic Wood Apartments
SL Nusbaum
Petersburg, VA
89
Avia Apartment Homes
Drucker & Falk Real Estate
Richmond, VA
88
First National Apartments
Gates Hudson
Richmond, VA
88
Deco At Cnb Apartments
Drucker & Falk Real Estate
Richmond, VA
88
Brookdale Apartments
Drucker & Falk Real Estate
Richmond, VA
88
Long Lofts
Landmark Property Services
Petersburg, VA
88
Beaufont Oaks Apartments
Grubb Properties
Richmond, VA
87
Beaverdam Creek
Grady Management
Mechanicsville, VA
87
64
Virginia Beach-Norfolk-Newport News, VA-NC
Average ORA score: 64
Name
Company
City
ORA score
Venture
Drucker & Falk Real Estate
Newport News, VA
96
Old Donation Apartments
Drucker & Falk Real Estate
Virginia Beach, VA
96
The Talbot on Granby
Privately Managed
Norfolk, VA
95
Ghent Village Apartments
Lawson Realty Corporation
Norfolk, VA
94
East Bay
Harbor Group Management
Norfolk, VA
94
Commons at Centerbrooke
Art Craft Management
Suffolk, VA
94
Parkside at Charles Street
Breeden
Newport News, VA
94
The Crossings at Red Mill Apartments
Drucker & Falk Real Estate
Virginia Beach, VA
93
St. Andrews Apartments
Perrel Management
Newport News, VA
93
The Chapman Apartments
Drucker & Falk Real Estate
Hampton, VA
92
62
Austin-Round Rock, TX
Average ORA score: 62
Name
Company
City
ORA score
Coldwater Luxury Apartments
Greystar
Austin, TX
96
Hillstone at Wolf Ranch Apartments
Greystar
Georgetown, TX
94
Elan Parkside Apartments
Greystar
Austin, TX
93
Windsor Lantana Hills
Windsor
Austin, TX
92
Radius On Grove
Pegasus Residential
Austin, TX
91
The Mansions of Georgetown
Western Rim Property Service
Georgetown, TX
91
Palo Verde
Greystar
Austin, TX
91
The Millennium Rainey St
Dinerstein
Austin, TX
90
Brezza
Greystar
Austin, TX
90
Amli On Aldrich
AMLI
Austin, TX
90
58
Oklahoma City, OK
Average ORA score: 58
Name
Company
City
ORA score
Avalon
National Property Management Associates
Norman, OK
92
Legacy Trail
Carlsbad Management Group
Norman, OK
89
Steelyard
Ne Management
Oklahoma City, OK
89
Park At Tuscany
Case and Associates
Oklahoma City, OK
88
Brookdale Statesman Club
Brookdale
Oklahoma City, OK
88
Crown Martin Park
Leinbach Co.
Oklahoma City, OK
86
Park Harvey
Privately Managed
Oklahoma City, OK
86
Cross Timber Okc
Carlsbad Management Group
Oklahoma City, OK
85
Brookdale Oklahoma City Southwest
Brookdale
Oklahoma City, OK
85
Tapestry at Quail Springs Apartments
Privately Managed
Oklahoma, OK
85
64
Milwaukee-Waukesha-West Allis, WI
Average ORA score: 64
Name
Company
City
ORA score
River House
Atlantic Realty Partners
Milwaukee, WI
94
Enclave
Oakbrook
Wauwatosa, WI
94
Hidden Ponds Apartment
Morgenson Realty
Pewaukee, WI
93
Ridge View Apartments
Morgenson Realty
Waukesha, WI
91
The Reef
Privately Managed
Wauwatosa, WI
90
East Pointe Commons Apartments
Mandel
Milwaukee, WI
90
Fairway Meadows Apartments
Morgenson Realty
Franklin, WI
90
The Grand Wisconsin
Founders3 Real Estate
Milwaukee, WI
90
Cameron Heights Apartments
Morgenson Realty
Menomonee Falls, WI
89
Bridlewood Apartments
Continental Properties
Pewaukee, WI
89
62
Kansas City, MO-KS
Average ORA score: 62
Name
Company
City
ORA score
Sorrento
Price Brothers Management
Overland Park, KS
94
Avenue 80 Apartments
EPC Real Estate Company
Overland Park, KS
94
Avenue 81
EPC Real Estate Company
Overland Park, KS
94
Ebt Lofts
Privately Managed
Kansas City, MO
92
Park Edge Apartments
Maxus Properties
Lenexa, KS
91
Brookdale College Square
Brookdale
Overland Park, KS
91
Villa Milano
Oddo Development
Leawood, KS
90
The Sovereign at Overland Park
JVM Realty
Overland Park, KS
90
Adara Overland Park Apartments
Preferred Apartment Communities
Overland Park, KS
90
Savannah West
EPC Real Estate Company
Kansas City, MO
90
59
Salt Lake City, UT
Average ORA score: 59
Name
Company
City
ORA score
2550 South Main
Cornerstone Residential Management
Salt Lake City, UT
89
Encore
Alliance Residential
Salt Lake City, UT
89
Meadows at Park Avenue
Apartment Management Consultants
Riverton, UT
89
Metro at Fireclay
Alliance Residential
Murray, UT
87
ICO Fairbourne Station
ICO Management
West Valley City, UT
86
Moda Bonneville
Alliance Residential
Salt Lake City, UT
86
Pinnacle Highland Apartments
NALS Apartment Homes
Cottonwood Heights, UT
85
ICO District
ICO Management
South Jordan, UT
85
Aspen Cove Townhomes
Alliance Residential
Salt Lake City, UT
85
Cedarwood at Sandy
Privately Managed
Sandy, UT
85
56
Las Vegas-Paradise, NV
Average ORA score: 56
Name
Company
City
ORA score
Imagine
Ovation Property Management
Henderson, NV
95
Constellation
Pinnacle Properties
Las Vegas, NV
95
Suncrest Townhomes
RK Properties
North Las Vegas, NV
88
Adobe Ranch Apartment Homes
Avenue5
Henderson, NV
86
Country Club At Valley View
Gaines
Las Vegas, NV
86
The Lido
Apartment Management Consultants
Henderson, NV
86
Destinations Spring Valley
Greystar
Las Vegas, NV
85
Sunrise of Henderson
Privately Managed
Henderson, NV
85
Everett Apartment Homes
FPI Management
Las Vegas, NV
85
Versailles Senior Apartments
Privately Managed
Las Vegas, NV
85
58
San Jose-Sunnyvale-Santa Clara, CA
Average ORA score: 58
Name
Company
City
ORA score
Stewart Village Apartment Homes
Irvine
Sunnyvale, CA
97
Verve
UDR
Mountain View, CA
96
1St And Rosemary Family
ROEM
San Jose, CA
95
Cobalt Apartments
Prometheus
Santa Clara, CA
92
The Standard (CA)
Alliance Residential
San Jose, CA
91
Hanover Cannery Park
The Hanover Company
San Jose, CA
91
The Dudley Apartments
Greystar
San Jose, CA
91
Madera
Prometheus
Mountain View, CA
90
Naya
Alliance Residential
Sunnyvale, CA
89
The Marc Palo Alto
FPI Management
Palo Alto, CA
89
58
Sacramento-Arden-Arcade-Roseville, CA
Average ORA score: 58
Name
Company
City
ORA score
Eskaton Village Placerville
Eskaton Properties
Placerville, CA
96
Eskaton Lincoln Manor
Eskaton Properties
Placerville, CA
96
Live Well at Home by Eskaton
Eskaton Properties
Roseville, CA
94
Eskaton Monroe Lodge
Eskaton Properties
Sacramento, CA
94
Eskaton Wilson Manor
Eskaton Properties
West Sacramento, CA
94
Bridges at Woodcreek Oaks
The ConAm Group
Roseville, CA
93
Eskaton Jefferson Manor
Eskaton Properties
Sacramento, CA
92
Eskaton Village Carmichael Care Center
Eskaton Properties
Carmichael, CA
91
Eskaton Village Carmichael Lodge
Eskaton Properties
Carmichael, CA
91
Eskaton Roseville Manor
Eskaton Properties
Roseville, CA
90
About the ORA Power Rankings
Developed by J Turner Research, the ORA Power Rankings are a monthly, independent ranking of apartment properties and management companies based on their Online Reputation Assessment (ORA) scores. A property or management company is not required to be a J Turner Research client to qualify for this ranking, which is published by J Turner’s media partner Multifamily Executive. To learn more or to request your ORA score, visit www.jturnerresearch.com/about/what-is-ora-score.
Methodology
The ORA score is an aggregate compilation of a property’s ratings across 19-plus review sites and ILSs. Each month, J Turner Research monitors the online ratings of more than 92,000 properties nationwide. Using a statistical model, a single score based on a scale of 0 to 100 is assigned to each property. This score serves as a benchmark to compare a company’s individual properties and portfolios nationally, regionally, and against the competition.