As we get closer and closer to the midway point of the year, apartment properties' online reputation, and how resident opinions continue to influence it, remains center stage in the multifamily industry. So it's a good time to check: Are you moving the needle with your residents? To find out, take a look at this month's ORA™ Power Rankings from J Turner Research. The exclusive list features the top 50 properties for online reputation in May.

May’s star? Everton at Bellmar, in Dallas, managed by Knightvest Property Management. With an ORA™ score of 96, Everton bags the coveted No. 1 position for the property with the best online reputation in the country this month. (The national average ORA™ score is 56.)

At No. 2 is Modera 44 in Morristown, N.J., managed by Mill Creek Residential Trust. Modera, which also scored 96 for May, is ranked second based on that number as well as the number of reviews it received.

Camden Plaza, located in Houston and managed by Camden Property Trust, ranks third this month, with an ORA™ score of 95. Texas as a whole has four properties in the top 50 rankings for May.

The East Coast has the most properties in the top 50 this month, with more than half of the total. Of those, Virginia has seven properties, and Pennsylvania and Maryland have four each. On the West Coast, California has the most properties (four) in this latest ranking.

Among management companies, Bozzuto is the most impressive this month, with eight of its properties making it to May's top 50. Next is Ram Partners, with three of its properties included in the list.

Rank Property
(City, State)
Management Company ORA Score
1 Everton at Bellmar
(Dallas, Texas)
Knightvest Property Management 96
2 Modera 44
(Morristown, NJ)
Mill Creek Residential Trust 96
3 Camden Plaza
(Houston, Texas)
Camden Property Trust 95
4 The Kensington
(Boston, Mass.)
The Bozzuto Group 94
5 Park Place One Apartments
(Philadelphia, Pa.)
Fidelity Management 94
6 Arcadia Run
(Manassas, Va.)
Bozzuto 94
7 The Laurel Apartments
(St. Louis, Mo.)
Laramar 94
8 Palisades at Sierra Del Oro
(Corona, Calif.)
Alliance Residential 94
9 The Crest at Laurelwood
(Woodstock, Ga.)
RAM Partners, LLC 94
10 Hawthorne at the Grove
(Kernersville, N.C.)
Hawthorne Residential Partners 94
11 The Beacon at Waugh Chapel
(Gambrills, Md.)
Bozzuto 93
12 Pohlig Box Factory
(Richmond, Va.)
Privately Managed 93
13 Brompton House
(Elkridge, Md.)
Bozzuto 93
14 Bridford West
(Greensboro, N.C.)
Greystar 93
15 Brunswick House
(Washington, D.C.)
WC Smith 93
16 Hampshire Apartments
(Schenectady, N.Y.)
Tri-City Rental 93
17 CityScape
(Phoenix, Ariz.)
RED Development 93
18 Legacy at Jones Farm
(Huntsville, Ala.)
RAM Partners, LLC 93
19 Legends at Oak Grove
(Knoxville, Tenn.)
United Residential Properties 92
20 Avalon Marlborough
(Marlborough, Mass.)
AvalonBay Communities, Inc. 92
21 Madison Exeter
(Reading, Pa.)
Madison Apartment Group 92
22 Concord Crystal City
(Arlington, Va.)
Bozzuto 92
23 Estuary
(Weehawken, N.J.)
Greystar 92
24 The Crossings at Red Mill Apartments
(Virginia Beach, VA)
Drucker and Falk 92
25 Mesa Pines
(Costa Mesa, Calif.)
Pan American Properties 92
26 Madison Greenview Terrace
(Lancaster, Pa.)
Madison Apartment Group 92
27 Natchez Landing
(Metairie, La.)
1st Lake Properties 92
28 Carrington at Park Lakes
(Humble, Texas)
Venterra Realty 92
29 Grove at Park Place
(Fayetteville, N.C.)
Hawthorne Residential Partners 92
30 Park at Johns Creek Apartments Central
(Suwanee, Ga.)
BH Management Services 83
31 Hamilton Luxury Apartment Homes
(Fishers, Ind.)
JC Hart 92
32 Old Town on the Moon
(Carmel, Ind.)
Barrett and Stokely 92
33 Ashford Club
(Tallahassee, Fl.)
RAM Parnters, LLC 92
34 Everly
(Wakefield, Mass.)
Monogram Residential Trust 92
35 Broadstone Corsair
(San Diego, Calif.)
Alliance Residential 92
36 The Brix at 26
(Pittsburgh, Pa.)
Village Green 92
37 Parkway Plaza
(Culver City, Calif.)
Jones and Jones 92
38 Westminster Tower
(Tacoma, Wash.)
Dobler Management 91
39 Hadley at Belmar
(Dallas, Texas)
Knigthtvest Property Managment 91
40 Whisper Hollow
(Maryland Heights, Mo.)
Banner Property Management 91
41 1600 Glenarm Place
(Denver, Colo.)
Read Peak Properties 91
42 Arbors at Broadlands
(Ashburn, Va.)
Bozzuto 91
43 Flats170 at Academy Yard
(Odenton, Md.)
Bozzuto 91
44 The Courts of Devon
(Gaithersburg, Md.)
Bozzuto 91
45 Water’s Bend
(South Lebanon, Ohio)
NAP Cincinnati 91
46 Saratoga Square Apartments
(Springfield, Va.)
Van Metre Management 91
47 The Enclave
(Beavercreek, Ohio)
Towne Properties 91
48 Willows of Plainview Apartments
(Louisville, Ky.)
NTS Development 91
49 St. Andrews Apartments
(Newport News, Va.)
Perrel Management 91
50 Summerview Apartments
(Columbus, Ohio)
Privately Managed 91

Please Note: Properties with the same score are ranked based on the number of reviews. Higher number of reviews leads to a higher ranking.

J Turner Research tracks the online reputation of more than 58,000 properties nationwide across all review sites, a 5%- plus increase in our property database since the beginning of this year.

For more information on the ORA™ Power Rankings, please visit http://www.jturnerresearch.com/orarankings.

Methodology
In an ongoing series of ORA™ Power Rankings, MFE periodically publishes a new ranking of apartment properties and management companies based on different parameters. The ORA™ Power Rankings is powered by J Turner Research. To arrive at the aggregated score, J Turner Research tracks and analyzes the online reputation of more than 58,000 apartment properties across all review websites on a monthly basis. To overcome the challenge of multiple ratings scales, the company has devised a statistical model to establish a single score for each property. This score, based on a 0 to 100 scale, serves as a benchmark to compare and contrast individual properties and portfolios nationally.

Questions? Please contact the J Turner Research team at [email protected]