The first fall issue of the ORA™ Power Rankings ranks the 25 most-populous MSAs (metropolitan statistical areas) in the nation based on their individual Online Reputation Assessment (ORA) scores. Since we last featured this ranking, in March 2017, competition to emerge as the most reputable MSA among multifamily residents has become fierce—there's a new No. 1 and multiple contenders for the second position.

For each of these 25 most populous MSAs, we also spotlight the top 10 apartment communities with the best online reputation among apartment residents.

At the MSA Level
Overall, 10 of the top 25 MSAs performed above the national average ORA of 61.05. Charlotte-Concord-Gastonia, N.C.-S.C., ousted Washington-Arlington-Alexandria, D.C.-VA-MD-WV to bag the most reputable MSA position, with a score of 66. Novel NoDa (Charlotte), managed by Greystar, is the leading property in this MSA, with an ORA of 96. Greystar manages four of the top properties in the Charlotte area.

Three MSAs scored 65 each to tie for the second–most reputable position: Baltimore-Columbia-Towson, MD; Boston-Cambridge-Newton, MA-NH; and Washington-Arlington-Alexandria, DC-VA-MD-WV.

The MSA that registered the largest jump in online reputation since March 2017 is Denver-Aurora-Lakewood, CO. The Denver MSA upped its ORA score by 12%, from 54 in March 2017 to 60 in September 2018.

Management Company Tally
Of the 250 properties included in this ranking, 22 are privately managed. The management companies that manage the most top 10 properties this month are Greystar (31), Bozzuto (13), Alliance Residential (nine), and AvalonBay Communities and Equity Residential (six each).

65

Boston-Cambridge-Newton, MA-NH MSA

Average ORA score: 65

NameCompanyCityORA score
The KensingtonBozzutoBoston, MA98
ChromaNational DevelopmentCambridge, MA96
The Eddy ApartmentsGreystarEast Boston, MA95
Avalon at Assembly RowAvalonBay CommunitiesSomerville, MA94
Avalon MarlboroughAvalonBay CommunitiesMarlborough, MA93
Village at Taylor PondBozzutoBedford, MA93
AVA SomervilleAvalonBay CommunitiesSomerville, MA93
Currents on the CharlesBozzutoWaltham, MA93
Avalon ExeterAvalonBay CommunitiesBoston, MA93
Meriel Marina BayBozzutoQuincy, MA93
64

New York-Newark-Jersey City, NY-NJ-PA MSA

Average ORA score: 64

NameCompanyCityORA score
300 East 39th ApartmentsEquity ResidentialNew York, NY95
Atelier ApartmentsEquity ResidentialBrooklyn, NY94
The Highlands at HilltopRoseland Residential TrustVerona, NJ93
The Metropolitan at 40 ParkWoodmont PropertiesMorristown, NJ93
AVA DoBroAvalonBay CommunitiesBrooklyn, NY92
Signature PlaceRoseland Residential TrustMorris Plains, NJ92
Avalon MaplewoodAvalonBay CommunitiesMaplewood, NJ92
The Highlands at WestwoodRoseland Residential TrustWestwood, NJ91
Rivercrest ApartmentsRivercrest Realty AssociatesPiscataway, NJ91
Willowbrook ApartmentsPrivately ManagedStaten Island, NY91
63

Philadelphia-Camden-Wilmington, PA-NJ-DE-MD MSA

Average ORA score: 63

NameCompanyCityORA score
Park Place One ApartmentsFidelity ManagementPhiladelphia, PA97
Bridge on RaceGreystarPhiladelphia, PA94
The Villages at Belle HillHumphrey ManagementElkton, MD94
Meridian at EagleviewHankinExton, PA94
HeathergateLCORLanghorne, PA93
Ambassador ApartmentsFidelity ManagementPhiladelphia, PA92
The IsleBozzutoPhiladelphia, PA92
Griffin Center CityGreystarPhiladephia, PA91
Redstone at Concordville Town CentreBozzutoGlen Mills, PA91
1919 MarketLCORPhiladelphia, PA91
65

Baltimore-Columbia-Towson, MD MSA

Average ORA score: 65

NameCompanyCityORA score
The Equitable BuildingWPM Real EstateBaltimore, MD94
520 Park AveWPM Real EstateBaltimore, MD94
500 Park AveWPM Real EstateBaltimore, MD94
Elkridge Estates Of Roland ParkAllen Rocks, Inc.Baltimore, MD93
The Residences at Oella MillSouthern Management CorporationEllicott City, MD93
The Residences at Annapolis JunctionSL NusbaumAnnapolis Junction, MD93
1305 Dock Street BozzutoBaltimore, MD93
2 WellsWPM Real EstateBaltimore, MD92
The Residences at Pomona ParkSouthern Management CorporationPikesville, MD92
The BerkleighBozzutoBaltimore, MD92
65

Washington-Arlington-Alexandria, DC-VA-MD-WV MSA

Average ORA score: 65

NameCompanyCityORA score
The Courts of DevonBozzutoGaithersburg, MD97
Bethesda PlacePolinger CompanyBethesda, MD95
The Remy ApartmentsLIVEbe CommunitiesLanham, MD95
2701 ConnecticutWC SmithWashington DC95
The ParkerBozzutoAlexandria, VA94
East of MarketGrady ManagementFrederick, MD94
Saratoga SquareVan Metre Management CompanySpringfield, VA94
West BroadBozzutoFalls Church, VA94
Flats at Bethesda AvenueBozzutoBethesda, MD94
Brunswick HouseWC SmithWashington DC94
66

Charlotte-Concord-Gastonia, NC-SC MSA

Average ORA score: 66

NameCompanyCityORA score
Novel NoDaGreystarCharlotte, NC96
Camden SouthlineCamden Property TrustCharlotte, NC95
Capital Crossing at Whitehall ApartmentsRAM PartnersCharlotte, NC94
Kingsley ApartmentsCharter Properties, Inc.Fort Mill, SC94
Camden Gallery Camden Property TrustCharlotte, NC94
Inspire SouthParkGreystarCharlotte, NC94
Waterlynn at ConcordPrivately ManagedConcord, NC93
The Encore SouthParkSimpson Property GroupCharlotte, NC93
Cadence Music FactoryGreystarCharlotte, NC93
Blu at Northline ApartmentsGreystarCharlotte, NC92
61

Atlanta-Sandy Springs-Roswell, GA MSA

Average ORA score: 61

NameCompanyCityORA score
Hanover East PacesGreystarAtlanta, GA97
Park at Johns Creek ApartmentsBH Management ServicesSuwanee, GA94
Solis ParkviewRAM PartnersChamblee, GA93
Home at the Battery AtlantaMatrix ResidentialAtlanta, GA93
Venue BrookwoodGraycoAtlanta, GA93
Hanover West PeachtreeThe Hanover CompanyAltanta, GA93
Brookdale Historic RoswellBrookdaleRoswell, GA93
Residences of ChastainRAM PartnersAtlanta, GA92
Veranda at AvalonMatrix ResidentialAlpharetta, GA92
Avonlea SquareQuintus CorporationSmyrna, GA91
61

Orlando-Kissimmee-Sanford, FL MSA

Average ORA score: 61

NameCompanyCityORA score
Broadstone Winter ParkAlliance ResidentialWinter Park, FL96
Nine 12 GatewayRAM PartnersAltamonte Springs, FL94
Colonial Grand at Lake MaryMAALake Mary, FL90
Northlake ParkVan Metre Management CompanyOrlando, FL90
Golf Brook ApartmentsNTS CommunitiesLongwood, FL90
Bainbridge at Nona PlaceBainbridge CompaniesOrlando, FL89
Carmendy SquareMaxus PropertiesLady Lake, FL88
The Strand ApartmentsPegasus ResidentialOviedo, FL88
Atria Lady LakeAtriaLady Lake, FL88
The Lofts at Uptown AltamonteEpoch ResidentialAltamonte Springs, FL87
61

Tampa-St. Petersburg-Clearwater, FL MSA

Average ORA score: 61

NameCompanyCityORA score
The Retreat at Trinity ApartmentsGreystarNew Port Richey, FL98
Abigail CourtWRH Realty Services IncPort Richey, FL95
Aura @ 4thRAM PartnersSt. Petersburg, FL94
The Fitzgerald ChannelsideFCI Residential CorporationTampa, FL94
Berkshires at Citrus ParkBerkshire Property AdvisorsTampa, FL92
Trinity Club GreystarNew Port Richey, FL92
Dunedin CommonsAccolade Property ManagementDunedin, FL92
Colonial Grand at Seven OaksMAAWesley Chapel, FL91
MirasolPrivately ManagedTampa, FL91
Haven46Peak CampusTampa, FL91
63

Miami-Fort Lauderdale-West Palm Beach, FL MSA

Average ORA score: 63

NameCompanyCityORA score
Park Aire ApartmentsMilestone ManagementRoyal Palm Beach, FL94
Broadstone Harbor BeachAlliance ResidentialFt. Lauderdale, FL94
Caspian Delray BeachGreystarDelray Beach, FL94
Altis BonterraThe Altman CompaniesHialeah, FL93
Modera Metro DadelandMill Creek Residential TrustMiami, FL93
Shalimar At DavieTM Real Estate GroupDavie, FL93
ORA Flagler village ApartmentsFairfield Residential LLCFort Lauderdale, FL92
The Charleston at Boca RatonLincolnBoca Raton, FL92
The Flats Apartments in CityPlaceThe Related CompaniesDoral, FL92
Amaray Las OlasWindsorFort Lauderdale, FL91
61

Houston-The Woodlands-Sugar Land, TX MSA

Average ORA score: 61

NameCompanyCityORA score
Camden PlazaCamden Property TrustHouston, TX96
Alexan DowntownPrivately ManagedHouston, TX95
Park at DeerbrookRockstar CapitalHumble, TX94
The Park at Research ForestSouthStar Management IncWoodlands, TX93
Camden Post OakCamden Property TrustHouston, TX93
Aris Market SquareGreystarHouston, TX93
WaterWall Place Luxury ApartmentsGreystarHouston, TX92
The Post Oak at WoodwayFinger CompaniesHouston, TX92
Avenues at Shadow Creek RanchNolanPearland, TX92
One Hermann Place ApartmentsGreystarHouston, TX92
59

Dallas-Fort Worth-Arlington, TX MSA

Average ORA score: 59

NameCompanyCityORA score
Jefferson Gatalyn ParkZRS ManagementRichardson, TX95
The Mansions of Wylie Active Adult CommunityWestern Rim Property ServiceWylie, TX95
Jefferson Las CoZRS ManagementIrving, TX95
Jefferson EastshoreJPI DevelopmentIrving, TX95
Sovereign Preston Road by CortlandCortland PartnersFrisco, TX94
Frisco Square ApartmentsMaxus PropertiesFrisco, TX94
Aura Four44Berkshire Property AdvisorsGrapevine, TX94
Alta PalisadesWood PartnersDallas, TX94
Everton at BellmarKnightvest Property ManagementDallas, TX93
The Bridge at Heritage CreeksideCarbon CompaniesPlano, TX93
58

San Antonio-New Braunfels, TX MSA

Average ORA score: 58

NameCompanyCityORA score
Hawthorne RiversideHawthorne Residential PartnersNew Braunfels, TX93
Whispering Creek VillasGreystarSan Antonio, TX91
Infinity at the RimGreystarSan Antonio, TX91
The Abbey at Grande OaksAbbey ResidentialSan Antonio, TX90
The Luxe at CreeksideWestern Rim Property ServiceNew Braunfels, TX90
Park at RialtoGreystarSan Antonio, TX89
Slate Creek At Westover HillsEmbrey Partners Ltd.San Antonio, TX88
Carlyle PlaceVenterra RealtySan Antonio, TX88
Braunfels Place ApartmentsGreystarNew Braunfels, TX88
Rustico at Fair Oaks ApartmentsGreystarBoerne, TX88
60

Phoenix-Mesa-Scottsdale, AZ MSA

Average ORA score: 60

NameCompanyCityORA score
Sterling 920 TerraceDinersteinTempe, AZ96
Crescent HighlandAlliance ResidentialPhoenix, AZ93
Broadstone Gilbert HeritageAlliance ResidentialGilbert, AZ93
Alta CamelbackPrivately ManagedPhoenix, AZ93
Peak 16Alliance ResidentialPhoenix, AZ93
Jefferson ChandlerAlliance ResidentialChandler, AZ92
Las Hadas ApartmentsPrivately ManagedScottsdale, AZ92
Montesa at Gold CanyonCal-Am CommunitiesCanyon, AZ92
Union TempePrivately ManagedTempe, AZ92
AvivaMark TaylorMesa, AZ92
60

San Diego-Carlsbad, CA MSA

Average ORA score: 60

NameCompanyCityORA score
Alexan ALXAlliance ResidentialSan Diego, CA96
Vista BonitaJensen PropertiesBonita, CA95
Vive on the ParkAvenue5San Diego, CA93
San KatrinaSunrise ManagementCarlsbad, CA92
La Costa GlenLifecare ServicesCarlsbad, CA92
ShiftLMC (Lennar)San Diego, CA92
Pepper CreekJensen PropertiesEl Cajon, CA91
AlturaR and V Management CorporationSan Diego, CA91
Solterra Ecoluxury ApartmentsH.G. Fenton CompanySan Diego, CA90
Urbana East Village Rental FlatsH.G. Fenton CompanySan Diego, CA90
58

Riverside-San Bernardino-Ontario, CA MSA

Average ORA score: 58

NameCompanyCityORA score
Atria Del ReyAtriaRancho Cucamonga, CA91
Richelieu ApartmentsPrivately ManagedRiverside, CA90
North Upland TerraceLewis Apartment CommunitiesUpland, CA89
Montecito at Dos LagosGreystarCorona, CA88
Sonoma at MapletonSares-RegisMurrieta, CA88
Oak Springs RanchAlliance ResidentialWildomar, CA87
Ontario Town Square TownhomesMG PropertiesOntario, CA87
Palm Central South ApartmentsPrivately ManagedRiverside, CA87
Ariana at El Paseo Boutique Apartment HomesThe Remm GroupPalm Desert, CA87
Villaggio at La QuintaPrivately ManagedLa Quinta, CA87
60

Los Angeles-Long Beach-Anaheim, CA MSA

Average ORA score: 60

NameCompanyCityORA score
AngeleneHolland ResidentialWest Hollywood, CA97
WRENWinthrop ManagementLos Angeles, CA97
The GeorgeLyon CommunitiesAnaheim, CA96
Mesa PinesPan American PropertiesCosta Mesa, CA95
Areum ApartmentsFairfield Residential LLCMonrovia, CA94
Encino PalmsGarden Homes ManagementEncino, CA94
Villas Fashion IslandPrivately ManagedNewport Beach, CA93
Flamingo ApartmentsPrivately ManagedBellflower, CA93
The HallmarkCarlo Apartments CommunitiesSherman Oaks, CA93
Vista Pointe IICarlo Apartments CommunitiesStudio City, CA93
60

San Francisco-Oakland-Hayward, CA MSA

Average ORA score: 60

NameCompanyCityORA score
Park 20Essex Property TrustSan Mateo, CA96
Rincon GreenEmerald PropertiesSan Francisco, CA95
Rafael Town Center E&S RingSan Rafael, CA94
The AquaticPrivately ManagedBerkeley, CA94
LyricBerkshire Property AdvisorsWalnut Creek, CA94
Eskaton Hazel Shirley ManorEskaton PropertiesEl Cerrito, CA92
The DuboceGreystarSan Francisco, CA91
Lake MerrittPrivately ManagedOkland, CA91
AsterBerkshire Property AdvisorsDublin, CA90
Walnut Hill ApartmentsPrivately ManagedWalnut Creek, CA90
59

Portland-Vancouver-Hillsboro, OR-WA MSA

Average ORA score: 59

NameCompanyCityORA score
Harrison TowerSequoia EquitiesPortland, OR93
2121 Se Belmont ApartmentsGreystarPortland, OR93
Hub 9Holland Residential Hillsboro, OR92
Modera Belmont Mill Creek Residential TrustPortland, OR92
WyattAlliance ResidentialPortland, OR91
NVGreystarPortland, OR91
Asa Flats & LoftsGreystarPortland, OR91
Modera PearlMill Creek Residential TrustPortland, OR91
SygniiHolland ResidentialTigard, OR90
Stillwater ApartmentsCTLHillsboro, OR90
58

Seattle-Tacoma-Bellevue, WA MSA

Average ORA score: 58

NameCompanyCityORA score
Odin ApartmentsEquity ResidentialSeattle, WA96
Amli ArcAMLISeattle, WA96
Marq West SeattleCWS Apartment Homes LLCSeattle, WA94
Helios ApartmentsEquity ResidentialSeattle, WA93
Junction 47 ApartmentsEquity ResidentialSeattle, WA92
Three20 ApartmentsEquity ResidentialSeattle, WA92
The LyricPillar PropertySeattle, WA91
The 101Pillar PropertyKirkland, WA91
The 4425 Apartment HomesDobler ManagementGig Harbor, WA90
The Luke ApartmentsGreystarRedmond, WA90
60

Denver-Aurora-Lakewood, CO MSA

Average ORA score: 60

NameCompanyCityORA score
Amaranth ApartmentsCardinal GroupDenver, CO97
Venue at the PromenadeEmbrey Partners Ltd.Castle Rock, CO95
DenizenCardinal GroupDenver, CO95
SoleraGreystarDenver, CO94
Eviva CherokeeGreystarDenver, CO92
Highland PlaceBLDG ManagementDenver, CO92
The TenzingHolland Residential Westminster, CO92
Caliber at HylandRoscoe PropertiesWestminster, CO92
Prospect on CentralPrivately ManagedDenver, CO91
7/S Denver HausRed Peak PropertiesDenver, CO91
62

St. Louis, MO-IL MSA

Average ORA score: 62

NameCompanyCityORA score
Sunnen StationGreystarMaplewood, MO96
Towne HouseBerkshire Property AdvisorsSt Louis, MO93
The Laurel ApartmentsGreystarSt Louis, MO93
Chesterfield Village ApartmentsPrivately ManagedChesterfield, MO91
Cortona at Forest ParkBalke Brown TranswesternSt. Louis, MO90
Whisper HollowBanner Property ManagementMaryland Heights, MO89
Whispering Hills ApartmentsThe Michelson OrganizationSt. Louis, MO89
Citizen ParkAsset CampusSt. Louis, MO89
Park 44 ApartmentsBanner Property ManagementSt. Louis, MO88
Traditions at Mid RiversCAPREITCottleville, MO88
62

Minneapolis-St. Paul-Bloomington, MN-WI MSA

Average ORA score: 62

NameCompanyCityORA score
Third North ApartmentsStevenScott MangementMinneapolis, MN94
The Residences at Custom HouseStevenScott MangementSt. Paul, MN94
MaverickGreystarMinneapolis, MN94
The Lakes ResidencesGreystarMinneapolis, MN94
Fair Oaks Apartment HomesPrivately ManagedMinneapolis, MN92
Red 20 ApartmentsIRET PropertiesMinneapolis, MN92
Waterstone Place ApartmentsStevenScott MangementMinnetonka, MN91
Cornelia PlaceStevenScott MangementMinneapolis, MN91
Residences at 1700StevenScott MangementMinnetonka, MN91
The RiverwoodBigos ManagementLilydale, MN91
62

Chicago-Naperville-Elgin, IL-IN-WI MSA

Average ORA score: 62

NameCompanyCityORA score
The SinclairBozzutoChicago, IL96
JeffJack ApartmentsLincolnChicago, IL95
Niche 905LincolnChicago, IL95
State & ChestnutReside LivingChicago, IL94
500 Station BlvdLincolnAurora, IL93
Chateau RoyaleHughes PropertiesWaukegan, IL93
1800 MilwaukeeLaramarChicago, IL93
The Madison LincolnChicago, IL92
The EmersonLMC (Lennar)Oak Park, IL92
1500 North Damen AvenueReside LivingChicago, IL92
59

Detroit-Warren-Dearborn, MI MSA

Average ORA score: 59

NameCompanyCityORA score
Sterling CommonsPrivately ManagedSterling Heights, MI90
Claymoor ApartmentsPrinceton EnterprisesSouthfield, MI89
Tree TopsBeneicke GroupNorthville, MI89
Boulevard Luxury ApartmentsPrivately ManagedAuburn Hills, MI88
Garden Court ApartmentsPrivately ManagedDetroit, MI88
The Edge at Oakland ApartmentsPrivately ManagedAuburn Hills, MI86
WestburyTimberland PartnersHowell, MI86
Rochester Square ApartmentsPrinceton EnterprisesRochester, MI86
Red Hawk LandingRedwood Apartment HomesBrownstown, MI86
Oakhaven ManorAssociated ManagementHowell, MI85

At the Property Level
Among the 250 properties listed in this ranking, 218 scored an ORA of 90 or above. The Kensington (Boston), managed by Bozzuto, and The Retreat at Trinity Apartments (New Port Richey, Fla.), managed by Greystar, both recorded the highest ORA, 98.

Six properties achieved the second-highest score, 97: Angelene (West Hollywood, Calif.), managed by Holland Residential; WREN (Los Angeles), managed by Winthrop Management; The Courts of Devon (Gaithersburg, Md.), managed by Bozzuto; Park Place One Apartments (Philadelphia), managed by Fidelity Management; Hanover East Paces (Atlanta), managed by Greystar; and Amaranth Apartments (Denver), managed by The Cardinal Group.

1. Charlotte-Concord-Gastonia, NC-SC MSA

Average ORA score: 66

NameCompanyCityORA score
Novel NoDaGreystarCharlotte, NC96
Camden SouthlineCamden Property TrustCharlotte, NC95
Capital Crossing at Whitehall ApartmentsRAM PartnersCharlotte, NC94
Kingsley ApartmentsCharter Properties, Inc.Fort Mill, SC94
Camden Gallery Camden Property TrustCharlotte, NC94
Inspire SouthParkGreystarCharlotte, NC94
Waterlynn at ConcordPrivately ManagedConcord, NC93
The Encore SouthParkSimpson Property GroupCharlotte, NC93
Cadence Music FactoryGreystarCharlotte, NC93
Blu at Northline ApartmentsGreystarCharlotte, NC92



2. Baltimore-Columbia-Towson, MD MSA

Average ORA score: 65

NameCompanyCityORA score
The Equitable BuildingWPM Real EstateBaltimore, MD94
520 Park AveWPM Real EstateBaltimore, MD94
500 Park AveWPM Real EstateBaltimore, MD94
Elkridge Estates Of Roland ParkAllen Rocks, Inc.Baltimore, MD93
The Residences at Oella MillSouthern Management CorporationEllicott City, MD93
The Residences at Annapolis JunctionSL NusbaumAnnapolis Junction, MD93
1305 Dock Street BozzutoBaltimore, MD93
2 WellsWPM Real EstateBaltimore, MD92
The Residences at Pomona ParkSouthern Management CorporationPikesville, MD92
The BerkleighBozzutoBaltimore, MD92



2. Washington-Arlington-Alexandria, DC-VA-MD-WV MSA

Average ORA score: 65

NameCompanyCityORA score
The Courts of DevonBozzutoGaithersburg, MD97
Bethesda PlacePolinger CompanyBethesda, MD95
The Remy ApartmentsLIVEbe CommunitiesLanham, MD95
2701 ConnecticutWC SmithWashington DC95
The ParkerBozzutoAlexandria, VA94
East of MarketGrady ManagementFrederick, MD94
Saratoga SquareVan Metre Management CompanySpringfield, VA94
West BroadBozzutoFalls Church, VA94
Flats at Bethesda AvenueBozzutoBethesda, MD94
Brunswick HouseWC SmithWashington DC94



2. Boston-Cambridge-Newton, MA-NH MSA

Average ORA score: 65

NameCompanyCityORA score
The KensingtonBozzutoBoston, MA98
ChromaNational DevelopmentCambridge, MA96
The Eddy ApartmentsGreystarEast Boston, MA95
Avalon at Assembly RowAvalonBay CommunitiesSomerville, MA94
Avalon MarlboroughAvalonBay CommunitiesMarlborough, MA93
Village at Taylor PondBozzutoBedford, MA93
AVA SomervilleAvalonBay CommunitiesSomerville, MA93
Currents on the CharlesBozzutoWaltham, MA93
Avalon ExeterAvalonBay CommunitiesBoston, MA93
Meriel Marina BayBozzutoQuincy, MA93



5. New York-Newark-Jersey City, NY-NJ-PA MSA

Average ORA score: 64

NameCompanyCityORA score
300 East 39th ApartmentsEquity ResidentialNew York, NY95
Atelier ApartmentsEquity ResidentialBrooklyn, NY94
The Highlands at HilltopRoseland Residential TrustVerona, NJ93
The Metropolitan at 40 ParkWoodmont PropertiesMorristown, NJ93
AVA DoBroAvalonBay CommunitiesBrooklyn, NY92
Signature PlaceRoseland Residential TrustMorris Plains, NJ92
Avalon MaplewoodAvalonBay CommunitiesMaplewood, NJ92
The Highlands at WestwoodRoseland Residential TrustWestwood, NJ91
Rivercrest ApartmentsRivercrest Realty AssociatesPiscataway, NJ91
Willowbrook ApartmentsPrivately ManagedStaten Island, NY91



6. Miami-Fort Lauderdale-West Palm Beach, FL MSA

Average ORA score: 63

NameCompanyCityORA score
Park Aire ApartmentsMilestone ManagementRoyal Palm Beach, FL94
Broadstone Harbor BeachAlliance ResidentialFt. Lauderdale, FL94
Caspian Delray BeachGreystarDelray Beach, FL94
Altis BonterraThe Altman CompaniesHialeah, FL93
Modera Metro DadelandMill Creek Residential TrustMiami, FL93
Shalimar At DavieTM Real Estate GroupDavie, FL93
ORA Flagler village ApartmentsFairfield Residential LLCFort Lauderdale, FL92
The Charleston at Boca RatonLincolnBoca Raton, FL92
The Flats Apartments in CityPlaceThe Related CompaniesDoral, FL92
Amaray Las OlasWindsorFort Lauderdale, FL91



6. Philadelphia-Camden-Wilmington, PA-NJ-DE-MD MSA

Average ORA score: 63

NameCompanyCityORA score
Park Place One ApartmentsFidelity ManagementPhiladelphia, PA97
Bridge on RaceGreystarPhiladelphia, PA94
The Villages at Belle HillHumphrey ManagementElkton, MD94
Meridian at EagleviewHankinExton, PA94
HeathergateLCORLanghorne, PA93
Ambassador ApartmentsFidelity ManagementPhiladelphia, PA92
The IsleBozzutoPhiladelphia, PA92
Griffin Center CityGreystarPhiladephia, PA91
Redstone at Concordville Town CentreBozzutoGlen Mills, PA91
1919 MarketLCORPhiladelphia, PA91



8. Chicago-Naperville-Elgin, IL-IN-WI MSA

Average ORA score: 62

NameCompanyCityORA score
The SinclairBozzutoChicago, IL96
JeffJack ApartmentsLincolnChicago, IL95
Niche 905LincolnChicago, IL95
State & ChestnutReside LivingChicago, IL94
500 Station BlvdLincolnAurora, IL93
Chateau RoyaleHughes PropertiesWaukegan, IL93
1800 MilwaukeeLaramarChicago, IL93
The Madison LincolnChicago, IL92
The EmersonLMC (Lennar)Oak Park, IL92
1500 North Damen AvenueReside LivingChicago, IL92



8. Minneapolis-St. Paul-Bloomington, MN-WI MSA

Average ORA score: 62

NameCompanyCityORA score
Third North ApartmentsStevenScott MangementMinneapolis, MN94
The Residences at Custom HouseStevenScott MangementSt. Paul, MN94
MaverickGreystarMinneapolis, MN94
The Lakes ResidencesGreystarMinneapolis, MN94
Fair Oaks Apartment HomesPrivately ManagedMinneapolis, MN92
Red 20 ApartmentsIRET PropertiesMinneapolis, MN92
Waterstone Place ApartmentsStevenScott MangementMinnetonka, MN91
Cornelia PlaceStevenScott MangementMinneapolis, MN91
Residences at 1700StevenScott MangementMinnetonka, MN91
The RiverwoodBigos ManagementLilydale, MN91



8. St. Louis, MO-IL MSA

Average ORA score: 62

NameCompanyCityORA score
Sunnen StationGreystarMaplewood, MO96
Towne HouseBerkshire Property AdvisorsSt Louis, MO93
The Laurel ApartmentsGreystarSt Louis, MO93
Chesterfield Village ApartmentsPrivately ManagedChesterfield, MO91
Cortona at Forest ParkBalke Brown TranswesternSt. Louis, MO90
Whisper HollowBanner Property ManagementMaryland Heights, MO89
Whispering Hills ApartmentsThe Michelson OrganizationSt. Louis, MO89
Citizen ParkAsset CampusSt. Louis, MO89
Park 44 ApartmentsBanner Property ManagementSt. Louis, MO88
Traditions at Mid RiversCAPREITCottleville, MO88



11. Atlanta-Sandy Springs-Roswell, GA MSA

Average ORA score: 61

NameCompanyCityORA score
Hanover East PacesGreystarAtlanta, GA97
Park at Johns Creek ApartmentsBH Management ServicesSuwanee, GA94
Solis ParkviewRAM PartnersChamblee, GA93
Home at the Battery AtlantaMatrix ResidentialAtlanta, GA93
Venue BrookwoodGraycoAtlanta, GA93
Hanover West PeachtreeThe Hanover CompanyAltanta, GA93
Brookdale Historic RoswellBrookdaleRoswell, GA93
Residences of ChastainRAM PartnersAtlanta, GA92
Veranda at AvalonMatrix ResidentialAlpharetta, GA92
Avonlea SquareQuintus CorporationSmyrna, GA91



11. Houston-The Woodlands-Sugar Land, TX MSA

Average ORA score: 61

NameCompanyCityORA score
Camden PlazaCamden Property TrustHouston, TX96
Alexan DowntownPrivately ManagedHouston, TX95
Park at DeerbrookRockstar CapitalHumble, TX94
The Park at Research ForestSouthStar Management IncWoodlands, TX93
Camden Post OakCamden Property TrustHouston, TX93
Aris Market SquareGreystarHouston, TX93
WaterWall Place Luxury ApartmentsGreystarHouston, TX92
The Post Oak at WoodwayFinger CompaniesHouston, TX92
Avenues at Shadow Creek RanchNolanPearland, TX92
One Hermann Place ApartmentsGreystarHouston, TX92



11. Orlando-Kissimmee-Sanford, FL MSA

Average ORA score: 61

NameCompanyCityORA score
Broadstone Winter ParkAlliance ResidentialWinter Park, FL96
Nine 12 GatewayRAM PartnersAltamonte Springs, FL94
Colonial Grand at Lake MaryMAALake Mary, FL90
Northlake ParkVan Metre Management CompanyOrlando, FL90
Golf Brook ApartmentsNTS CommunitiesLongwood, FL90
Bainbridge at Nona PlaceBainbridge CompaniesOrlando, FL89
Carmendy SquareMaxus PropertiesLady Lake, FL88
The Strand ApartmentsPegasus ResidentialOviedo, FL88
Atria Lady LakeAtriaLady Lake, FL88
The Lofts at Uptown AltamonteEpoch ResidentialAltamonte Springs, FL87



11. Tampa-St. Petersburg-Clearwater, FL MSA

Average ORA score: 61

NameCompanyCityORA score
The Retreat at Trinity ApartmentsGreystarNew Port Richey, FL98
Abigail CourtWRH Realty Services IncPort Richey, FL95
Aura @ 4thRAM PartnersSt. Petersburg, FL94
The Fitzgerald ChannelsideFCI Residential CorporationTampa, FL94
Berkshires at Citrus ParkBerkshire Property AdvisorsTampa, FL92
Trinity Club GreystarNew Port Richey, FL92
Dunedin CommonsAccolade Property ManagementDunedin, FL92
Colonial Grand at Seven OaksMAAWesley Chapel, FL91
MirasolPrivately ManagedTampa, FL91
Haven46Peak CampusTampa, FL91



15. Denver-Aurora-Lakewood, CO MSA

Average ORA score: 60

NameCompanyCityORA score
Amaranth ApartmentsCardinal GroupDenver, CO97
Venue at the PromenadeEmbrey Partners Ltd.Castle Rock, CO95
DenizenCardinal GroupDenver, CO95
SoleraGreystarDenver, CO94
Eviva CherokeeGreystarDenver, CO92
Highland PlaceBLDG ManagementDenver, CO92
The TenzingHolland Residential Westminster, CO92
Caliber at HylandRoscoe PropertiesWestminster, CO92
Prospect on CentralPrivately ManagedDenver, CO91
7/S Denver HausRed Peak PropertiesDenver, CO91



15. Los Angeles-Long Beach-Anaheim, CA MSA

Average ORA score: 60

NameCompanyCityORA score
AngeleneHolland ResidentialWest Hollywood, CA97
WRENWinthrop ManagementLos Angeles, CA97
The GeorgeLyon CommunitiesAnaheim, CA96
Mesa PinesPan American PropertiesCosta Mesa, CA95
Areum ApartmentsFairfield Residential LLCMonrovia, CA94
Encino PalmsGarden Homes ManagementEncino, CA94
Villas Fashion IslandPrivately ManagedNewport Beach, CA93
Flamingo ApartmentsPrivately ManagedBellflower, CA93
The HallmarkCarlo Apartments CommunitiesSherman Oaks, CA93
Vista Pointe IICarlo Apartments CommunitiesStudio City, CA93



15. Phoenix-Mesa-Scottsdale, AZ MSA

Average ORA score: 60

NameCompanyCityORA score
Sterling 920 TerraceDinersteinTempe, AZ96
Crescent HighlandAlliance ResidentialPhoenix, AZ93
Broadstone Gilbert HeritageAlliance ResidentialGilbert, AZ93
Alta CamelbackPrivately ManagedPhoenix, AZ93
Peak 16Alliance ResidentialPhoenix, AZ93
Jefferson ChandlerAlliance ResidentialChandler, AZ92
Las Hadas ApartmentsPrivately ManagedScottsdale, AZ92
Montesa at Gold CanyonCal-Am CommunitiesCanyon, AZ92
Union TempePrivately ManagedTempe, AZ92
AvivaMark TaylorMesa, AZ92



15. San Diego-Carlsbad, CA MSA

Average ORA score: 60

NameCompanyCityORA score
Alexan ALXAlliance ResidentialSan Diego, CA96
Vista BonitaJensen PropertiesBonita, CA95
Vive on the ParkAvenue5San Diego, CA93
San KatrinaSunrise ManagementCarlsbad, CA92
La Costa GlenLifecare ServicesCarlsbad, CA92
ShiftLMC (Lennar)San Diego, CA92
Pepper CreekJensen PropertiesEl Cajon, CA91
AlturaR and V Management CorporationSan Diego, CA91
Solterra Ecoluxury ApartmentsH.G. Fenton CompanySan Diego, CA90
Urbana East Village Rental FlatsH.G. Fenton CompanySan Diego, CA90



15. San Francisco-Oakland-Hayward, CA MSA

Average ORA score: 60

NameCompanyCityORA score
Park 20Essex Property TrustSan Mateo, CA96
Rincon GreenEmerald PropertiesSan Francisco, CA95
Rafael Town Center E&S RingSan Rafael, CA94
The AquaticPrivately ManagedBerkeley, CA94
LyricBerkshire Property AdvisorsWalnut Creek, CA94
Eskaton Hazel Shirley ManorEskaton PropertiesEl Cerrito, CA92
The DuboceGreystarSan Francisco, CA91
Lake MerrittPrivately ManagedOkland, CA91
AsterBerkshire Property AdvisorsDublin, CA90
Walnut Hill ApartmentsPrivately ManagedWalnut Creek, CA90



20. Dallas-Fort Worth-Arlington, TX MSA

Average ORA score: 59

NameCompanyCityORA score
Jefferson Gatalyn ParkZRS ManagementRichardson, TX95
The Mansions of Wylie Active Adult CommunityWestern Rim Property ServiceWylie, TX95
Jefferson Las CoZRS ManagementIrving, TX95
Jefferson EastshoreJPI DevelopmentIrving, TX95
Sovereign Preston Road by CortlandCortland PartnersFrisco, TX94
Frisco Square ApartmentsMaxus PropertiesFrisco, TX94
Aura Four44Berkshire Property AdvisorsGrapevine, TX94
Alta PalisadesWood PartnersDallas, TX94
Everton at BellmarKnightvest Property ManagementDallas, TX93
The Bridge at Heritage CreeksideCarbon CompaniesPlano, TX93



20. Detroit-Warren-Dearborn, MI MSA

Average ORA score: 59

NameCompanyCityORA score
Sterling CommonsPrivately ManagedSterling Heights, MI90
Claymoor ApartmentsPrinceton EnterprisesSouthfield, MI89
Tree TopsBeneicke GroupNorthville, MI89
Boulevard Luxury ApartmentsPrivately ManagedAuburn Hills, MI88
Garden Court ApartmentsPrivately ManagedDetroit, MI88
The Edge at Oakland ApartmentsPrivately ManagedAuburn Hills, MI86
WestburyTimberland PartnersHowell, MI86
Rochester Square ApartmentsPrinceton EnterprisesRochester, MI86
Red Hawk LandingRedwood Apartment HomesBrownstown, MI86
Oakhaven ManorAssociated ManagementHowell, MI85



20. Portland-Vancouver-Hillsboro, OR-WA MSA

Average ORA score: 59

NameCompanyCityORA score
Harrison TowerSequoia EquitiesPortland, OR93
2121 Se Belmont ApartmentsGreystarPortland, OR93
Hub 9Holland Residential Hillsboro, OR92
Modera Belmont Mill Creek Residential TrustPortland, OR92
WyattAlliance ResidentialPortland, OR91
NVGreystarPortland, OR91
Asa Flats & LoftsGreystarPortland, OR91
Modera PearlMill Creek Residential TrustPortland, OR91
SygniiHolland ResidentialTigard, OR90
Stillwater ApartmentsCTLHillsboro, OR90

23. Riverside-San Bernardino-Ontario, CA MSA

Average ORA score: 58

NameCompanyCityORA score
Atria Del ReyAtriaRancho Cucamonga, CA91
Richelieu ApartmentsPrivately ManagedRiverside, CA90
North Upland TerraceLewis Apartment CommunitiesUpland, CA89
Montecito at Dos LagosGreystarCorona, CA88
Sonoma at MapletonSares-RegisMurrieta, CA88
Oak Springs RanchAlliance ResidentialWildomar, CA87
Ontario Town Square TownhomesMG PropertiesOntario, CA87
Palm Central South ApartmentsPrivately ManagedRiverside, CA87
Ariana at El Paseo Boutique Apartment HomesThe Remm GroupPalm Desert, CA87
Villaggio at La QuintaPrivately ManagedLa Quinta, CA87



23. San Antonio-New Braunfels, TX MSA

Average ORA score: 58

NameCompanyCityORA score
Hawthorne RiversideHawthorne Residential PartnersNew Braunfels, TX93
Whispering Creek VillasGreystarSan Antonio, TX91
Infinity at the RimGreystarSan Antonio, TX91
The Abbey at Grande OaksAbbey ResidentialSan Antonio, TX90
The Luxe at CreeksideWestern Rim Property ServiceNew Braunfels, TX90
Park at RialtoGreystarSan Antonio, TX89
Slate Creek At Westover HillsEmbrey Partners Ltd.San Antonio, TX88
Carlyle PlaceVenterra RealtySan Antonio, TX88
Braunfels Place ApartmentsGreystarNew Braunfels, TX88
Rustico at Fair Oaks ApartmentsGreystarBoerne, TX88



23. Seattle-Tacoma-Bellevue, WA MSA

Average ORA score: 58

NameCompanyCityORA score
Odin ApartmentsEquity ResidentialSeattle, WA96
Amli ArcAMLISeattle, WA96
Marq West SeattleCWS Apartment Homes LLCSeattle, WA94
Helios ApartmentsEquity ResidentialSeattle, WA93
Junction 47 ApartmentsEquity ResidentialSeattle, WA92
Three20 ApartmentsEquity ResidentialSeattle, WA92
The LyricPillar PropertySeattle, WA91
The 101Pillar PropertyKirkland, WA91
The 4425 Apartment HomesDobler ManagementGig Harbor, WA90
The Luke ApartmentsGreystarRedmond, WA90



About the ORA Power Rankings
Developed by J Turner Research, the ORA Power Rankings are a monthly, independent ranking of apartment properties and management companies based on various parameters. A property or management company isn't required to be a J Turner Research client to qualify for this ranking, which is published by J Turner’s media partner Multifamily Executive. To learn more or to find your ORA score, visit www.jturnerresearch.com/about/what-is-ora-score.

Methodology
The ORA score is an aggregate compilation of a property’s ratings across 19-plus review sites and ILSs. Each month, J Turner Research monitors the online ratings of more than 80,000 properties nationwide. Using a statistical model, a single score based on a scale of 0 to 100 is assigned to each property. This score serves as a benchmark to compare and contrast a company’s individual properties and portfolios nationally, regionally, and against the competition.