With the first half of 2015 coming to a close, we’re circling back to find out how our Top 50 properties’ for online reputation have changed in the last several months—and boy, has there been a lot of movement (scroll down for the updated rankings).

Since our first release of the Top 50 Properties in January, J Turner has added over 3,000 properties and four ratings websites to its online reputation assessment analysis. Given the loads of new data points, we have 21 new properties making the Top 50 list.

For the properties who managed to stick around, not one had an identical score to their 2014 ranking—all of the properties moved at least one spot. The biggest movers are Arlington, Va.-based Barton House Apartments managed by Schlosberg Properties, which moved up 33 spots to No. 13, and Carmel, Ind.-based Old Town on the Monon managed by Barret and Stokely, which moved up 26 spots to No. 22.

The top three properties stole the show with Boston-based The Kensington, managed by Bozzuto moving up three spots to claim the lead; Costa Mesa, Cali.-based Mesa Pines, managed by Pan American Properties, at No. 2 (moving up 10 spots); and Richmond, Va.-based Pohlig Box Factory at No. 3 (moving up three spots).

Drucker and Falk had the most total properties (four) on the Top 50 this time around, unseating Dobler Management's reign.

Overall, the ORA scores experienced an elevation in the top scores. While the top ORA score previously came in at 91 in 2014, as of April 2015, the top ORA score reached 95. The top 22 ORA scores all came in at 91 or higher and the top 50 didn’t go below an ORA score of 89. The national average also saw a spike from 46 in January to 52 in April.

Rank Change Property
(City)
Management ORA Score
1 +3 The Kensington
(Boston, MA)
Bozzuto 95
2 +10 Mesa Pines
(Costa Mesa, CA)
Pan American Properties 93
3 +3 Pohlig Box Factory
(Richmond, VA)
Privately Managed 93
4 -3 Westminster Tower
(Tacoma, WA)
Dobler Management 93
5 -2 Whisper Hollow
(Maryland Heights, MO)
Banner Property Management 93
6 +4 Hampshire Apartments
(Schenectady, NY)
Tri-City Rentals 93
7 N/A Hawthorne at Bridford
(Greensboro, NC)
Hawthorne Residential Partners 92
8 +25 Natchez Landing
(Metairie, LA)
1st Lake Properties 92
9 N/A Brunswick House
(Washington, DC)
WC Smith 92
10 -1 Salisbury Green Apartments
(Concord, NH)
The Hodges Companies 92
11 -6 Madison Exeter
(Reading, PA)
Madison Apartment Group 92
12 -4 Towne House
(St Louis, MO)
Berkshire Property Advisors 92
13 +33 Barton House Apartments
(Arlington, VA)
Schlosberg Properties 91
14 -3 Madison Reed Farm
(Reading, PA)
Madison Apartment Group 91
15 +9 Old Donation Apartments
(Virginia Beach, VA)
Drucker & Falk Real Estate 91
16 N/A Kerry Park
(Seattle, WA)
Pinnacle Properties 91
17 N/A Union Street Flats
(Westfield, IN)
JC Hart 91
18 -16 Kensington Gate Apartments
(Tacoma, WA)
Dobler Management 91
19 +13 Ashford Club
(Tallahassee, FL)
RAM Partners 91
20 -2 Walden at Oakwood
(Flowery Branch, GA)
United Residential Properties 91
21 -14 Silverdale Ridge Apartments
(Silverdale, WA)
Dobler Management 91
22 +26 Old Town on the Monon
(Carmel, IN)
Barrett and Stokely 91
23 +2 Park Place One Apartments
(Philadelphia, PA)
Fidelity Management 90
24 -9 Zenith Meridian
(Englewood, CO)
Shea Apartments 90
25 -9 St. Andrews Apartments
(Newport News, VA)
Perrel Management 90
26 -5 The Crossings at Red Mill Apartments
(Virginia Beach, VA)
Drucker & Falk Real Estate 90
27 +2 Village Park Apartments
(Encinitas, CA)
Gaines Investment Firm 90
28 N/A Tessera
(Hillsboro, OR)
Holland Residential 90
29 N/A Hawthorne at Main
(Kernersville, NC)
Hawthorne Residential Partners 90
30 +17 Madison Greenview Terrace
(Lancaster, PA)
Madison Apartment Group 90
31 N/A Radius Urban Apartments
(Newport News, VA)
Drucker & Falk Real Estate 90
32 N/A Mirasol
(Tampa, FL)
Privately Managed 90
33 -16 1600 Glenarm Place
(Denver, CO)
Red Peak Properties 90
34 N/A Brewster Commons at River Chase
(Covington, LA)
1st Lake Properties 90
35 N/A Sunset Garden Apartments
(West Covina, CA)
Sun Garden LLC, 90
36 N/A 50 West Broadway
(Boston, MA)
Corcoran 90
37 -15 California Villages
(Valley Village, CA)
Cordary, Inc. 90
38 N/A Carrick Bend
(Northglenn, CO)
Holland Residential 90
39 N/A Bexley House
(Columbus, OH)
JRK Property Holdings, Inc. 90
40 -9 Carrington Park
(Montgomery, AL)
Passco 90
41 -11 Del Ray Central
(Alexandria, VA)
Greystar 89
42 N/A Grace Townhomes
(Ennis, TX)
Pace Realty 89
43 +1 Monticello Apartments
(Madison, WI)
Privately Managed 89
44 N/A The Villages at Pecan Grove
(Holly Springs, NC)
Drucker & Falk Real Estate 89
45 N/A 14 Fifty-One Student Living
(Denton, TX)
Tonti Properties 89
46 N/A Hawthorne at the Meadows
(Kernersville, NC)
Hawthorne Residential Partners 89
47 N/A The Hallmark
(Sherman Oaks, CA)
Carlo, Inc 89
48 N/A Liv North Gate
(Gilbert, AZ)
IPA 89
49 N/A Chestnut Tree Apartments
(Birmingham, AL)
Sterling Resident Services 89
50 N/A WaterWall Place Luxury Apartments
(Houston, TX)
Greystar 89

See the Top 100 Properties on J Turner’s website.  

Please Note: The national average score is 52. Properties with the same score are ranked based on the number of reviews. Higher number of reviews leads to a higher ranking. A change marked N/A means the property was not added to the ORA Power Rankings until after 2014.

Methodology

In an ongoing series of ORA™ Power Rankings, each month MFE publishes a new ranking of apartment properties and management companies based on different parameters. ORA™ Power Rankings is powered by J Turner Research. To arrive at the aggregated score, J Turner Research tracks and analyzes the online reputation of more than 54,000 apartment properties across multiple ratings websites, on a monthly basis. To overcome the challenge of multiple ratings scales, the company has devised a statistical model to establish a single score for each property. This score, based on a 0-100 scale, serves as a benchmark to compare and contrast individual properties—and portfolios—nationally.

Questions?

Please contact the J Turner Research team: [email protected].