With the first half of 2015 coming to a close, we’re circling back to find out how our Top 50 properties’ for online reputation have changed in the last several months—and boy, has there been a lot of movement (scroll down for the updated rankings).
Since our first release of the Top 50 Properties in January, J Turner has added over 3,000 properties and four ratings websites to its online reputation assessment analysis. Given the loads of new data points, we have 21 new properties making the Top 50 list.
For the properties who managed to stick around, not one had an identical score to their 2014 ranking—all of the properties moved at least one spot. The biggest movers are Arlington, Va.-based Barton House Apartments managed by Schlosberg Properties, which moved up 33 spots to No. 13, and Carmel, Ind.-based Old Town on the Monon managed by Barret and Stokely, which moved up 26 spots to No. 22.
The top three properties stole the show with Boston-based The Kensington, managed by Bozzuto moving up three spots to claim the lead; Costa Mesa, Cali.-based Mesa Pines, managed by Pan American Properties, at No. 2 (moving up 10 spots); and Richmond, Va.-based Pohlig Box Factory at No. 3 (moving up three spots).
Drucker and Falk had the most total properties (four) on the Top 50 this time around, unseating Dobler Management's reign.
Overall, the ORA™ scores experienced an elevation in the top scores. While the top ORA™ score previously came in at 91 in 2014, as of April 2015, the top ORA™ score reached 95. The top 22 ORA™ scores all came in at 91 or higher and the top 50 didn’t go below an ORA™ score of 89. The national average also saw a spike from 46 in January to 52 in April.
Rank | Change | Property (City) |
Management | ORA Score |
---|---|---|---|---|
1 | +3 | The Kensington (Boston, MA) |
Bozzuto | 95 |
2 | +10 | Mesa Pines (Costa Mesa, CA) |
Pan American Properties | 93 |
3 | +3 | Pohlig Box Factory (Richmond, VA) |
Privately Managed | 93 |
4 | -3 | Westminster Tower (Tacoma, WA) |
Dobler Management | 93 |
5 | -2 | Whisper Hollow (Maryland Heights, MO) |
Banner Property Management | 93 |
6 | +4 | Hampshire Apartments (Schenectady, NY) |
Tri-City Rentals | 93 |
7 | N/A | Hawthorne at Bridford (Greensboro, NC) |
Hawthorne Residential Partners | 92 |
8 | +25 | Natchez Landing (Metairie, LA) |
1st Lake Properties | 92 |
9 | N/A | Brunswick House (Washington, DC) |
WC Smith | 92 |
10 | -1 | Salisbury Green Apartments (Concord, NH) |
The Hodges Companies | 92 |
11 | -6 | Madison Exeter (Reading, PA) |
Madison Apartment Group | 92 |
12 | -4 | Towne House (St Louis, MO) |
Berkshire Property Advisors | 92 |
13 | +33 | Barton House Apartments (Arlington, VA) |
Schlosberg Properties | 91 |
14 | -3 | Madison Reed Farm (Reading, PA) |
Madison Apartment Group | 91 |
15 | +9 | Old Donation Apartments (Virginia Beach, VA) |
Drucker & Falk Real Estate | 91 |
16 | N/A | Kerry Park (Seattle, WA) |
Pinnacle Properties | 91 |
17 | N/A | Union Street Flats (Westfield, IN) |
JC Hart | 91 |
18 | -16 | Kensington Gate Apartments (Tacoma, WA) |
Dobler Management | 91 |
19 | +13 | Ashford Club (Tallahassee, FL) |
RAM Partners | 91 |
20 | -2 | Walden at Oakwood (Flowery Branch, GA) |
United Residential Properties | 91 |
21 | -14 | Silverdale Ridge Apartments (Silverdale, WA) |
Dobler Management | 91 |
22 | +26 | Old Town on the Monon (Carmel, IN) |
Barrett and Stokely | 91 |
23 | +2 | Park Place One Apartments (Philadelphia, PA) |
Fidelity Management | 90 |
24 | -9 | Zenith Meridian (Englewood, CO) |
Shea Apartments | 90 |
25 | -9 | St. Andrews Apartments (Newport News, VA) |
Perrel Management | 90 |
26 | -5 | The Crossings at Red Mill Apartments (Virginia Beach, VA) |
Drucker & Falk Real Estate | 90 |
27 | +2 | Village Park Apartments (Encinitas, CA) |
Gaines Investment Firm | 90 |
28 | N/A | Tessera (Hillsboro, OR) |
Holland Residential | 90 |
29 | N/A | Hawthorne at Main (Kernersville, NC) |
Hawthorne Residential Partners | 90 |
30 | +17 | Madison Greenview Terrace (Lancaster, PA) |
Madison Apartment Group | 90 |
31 | N/A | Radius Urban Apartments (Newport News, VA) |
Drucker & Falk Real Estate | 90 |
32 | N/A | Mirasol (Tampa, FL) |
Privately Managed | 90 |
33 | -16 | 1600 Glenarm Place (Denver, CO) |
Red Peak Properties | 90 |
34 | N/A | Brewster Commons at River Chase (Covington, LA) |
1st Lake Properties | 90 |
35 | N/A | Sunset Garden Apartments (West Covina, CA) |
Sun Garden LLC, | 90 |
36 | N/A | 50 West Broadway (Boston, MA) |
Corcoran | 90 |
37 | -15 | California Villages (Valley Village, CA) |
Cordary, Inc. | 90 |
38 | N/A | Carrick Bend (Northglenn, CO) |
Holland Residential | 90 |
39 | N/A | Bexley House (Columbus, OH) |
JRK Property Holdings, Inc. | 90 |
40 | -9 | Carrington Park (Montgomery, AL) |
Passco | 90 |
41 | -11 | Del Ray Central (Alexandria, VA) |
Greystar | 89 |
42 | N/A | Grace Townhomes (Ennis, TX) |
Pace Realty | 89 |
43 | +1 | Monticello Apartments (Madison, WI) |
Privately Managed | 89 |
44 | N/A | The Villages at Pecan Grove (Holly Springs, NC) |
Drucker & Falk Real Estate | 89 |
45 | N/A | 14 Fifty-One Student Living (Denton, TX) |
Tonti Properties | 89 |
46 | N/A | Hawthorne at the Meadows (Kernersville, NC) |
Hawthorne Residential Partners | 89 |
47 | N/A | The Hallmark (Sherman Oaks, CA) |
Carlo, Inc | 89 |
48 | N/A | Liv North Gate (Gilbert, AZ) |
IPA | 89 |
49 | N/A | Chestnut Tree Apartments (Birmingham, AL) |
Sterling Resident Services | 89 |
50 | N/A | WaterWall Place Luxury Apartments (Houston, TX) |
Greystar | 89 |
See the Top 100 Properties on J Turner’s website.
Please Note: The national average score is 52. Properties with the same score are ranked based on the number of reviews. Higher number of reviews leads to a higher ranking. A change marked N/A means the property was not added to the ORA Power Rankings until after 2014.
Methodology
In an ongoing series of ORA™ Power Rankings, each month MFE publishes a new ranking of apartment properties and management companies based on different parameters. ORA™ Power Rankings is powered by J Turner Research. To arrive at the aggregated score, J Turner Research tracks and analyzes the online reputation of more than 54,000 apartment properties across multiple ratings websites, on a monthly basis. To overcome the challenge of multiple ratings scales, the company has devised a statistical model to establish a single score for each property. This score, based on a 0-100 scale, serves as a benchmark to compare and contrast individual properties—and portfolios—nationally.
Questions?
Please contact the J Turner Research team: [email protected].