East Coast-based Bozzuto, one of the nation’s top property management firms, has announced plans to expand operations to the West Coast, furthering its footprint in 2021. Since its founding in 1988 in Maryland, the firm has expanded to 11 markets along the East Coast, as well as Chicago and Milwaukee.
“What the pandemic has done for us as a company has illuminated the strong demand for our brand,” says Stephanie Williams, president of Bozzuto Management Co. “I’ve been incredibly proud and overwhelmed by our team members and how they have risen to the occasion to take care of our residents in the most important space—their homes.”
Williams says the expansion will allow the firm to serve its clients and even more residents in an impactful way. “We’ve been a good strategic partner to our clients, many of whom are not only invested on the East Coast but also the West Coast. We can serve them in other markets and help them work their way out of the impacts of COVID, which will be longer than expected,” she says.
She says timeline for the expansion is set for the first half of this year, with an initial focus on gateway markets in Southern and Northern California as well as Seattle and Denver.
To aid in the move to the West Coast and help expand client relationships, the firm has hired Heather Wallace as managing director of client services. She is based in Northern California and will play a pivotal role in helping build a national presence and refine the firm’s business development strategy as it seeks to bring its award-winning service to new markets.
Wallace was formerly a senior executive with California-based Sares Regis Group, where she helped grow its management platform and double its advisory and West Coast presence. She has more than 20 years of experience in the multifamily industry, serving in key positions in operations, acquisitions, and development for leading real estate companies.
“The addition of Heather Wallace ensures that Bozzuto will continue to grow through thoughtful and strategic relationships,” says Williams. “We hold ourselves to the highest standard of delivering the exact same extraordinary experience our customers have come to expect across our portfolio.”
Williams adds that Wallace will be a proxy to the heads of operations to get the West Coast portfolio launched and also will be looking at opportunities for growth in existing markets as well as nurturing existing client relationships.
“It has never been a goal of ours to be the biggest company,” says Bozzuto president and CEO Toby Bozzuto. “We simply want to the best. Because of our longstanding, trusted client relationships, we have been fortunate to experience tremendous organic growth. We are now well-positioned for this exciting next step in our company’s history.”