ApartmentRatings.com and SatisFacts have announced the 2023 winners of their annual awards programs.
The epIQ Top Rated Community Awards are determined by feedback provided by prospects and renters who write and post reviews on ApartmentRatings.com. To be eligible for the award, multifamily communities must receive at least five new reviews in the award year and earn an epIQ Index grade of an A+, or 95. For 2023, 386 communities qualified under this criteria.
The top 10 communities receiving the epIQ Top Rated Community Awards include:
- SunBlossom Cottages, managed by Stone Mountain Properties, in Houston;
- Halstead Salem Station, managed by Willow Bridge, in Salem, Massachusetts;
- 2001 Clarendon Boulevard, managed by Legend Management Group, in Arlington, Virginia;
- The Elms at Signal Hill Station, managed by Legend Management Group, in Manassas, Virginia;
- Autumn Breeze Apartments, managed by WAK Management, in Lewisville, Texas;
- Holiday Hills Apartments, managed by WAK Management, in Dallas;
- Copper Chase Apartments, managed by ASMC, in Arlington, Texas;
- The Brittany’s Townhomes and Apartments, managed by The Brittany’s, in Rochester, Minnesota;
- Ambassador Apartments, managed by Fidelity Management Group, in Philadelphia; and
- The Elms at Odenton, managed by Legend Management Group, in Odenton, Maryland.
The top 10 management companies with 25-plus communities receiving the epIQ Top 100 Management Company recognition include:
- Apartment Service Management Co.
- Panco Management
- Burns Management
- Van Metre Cos.
- Griffis Residential
- WRH Realty Services
- Berger Communities
- Bonaventure
- Paradigm Management Co.
- J.C. Hart Co.
The top 10 management companies with 10 to 24 communities receiving the epIQ Top 100 Management Company recognition include:
- WAK Management
- Legend Management Group
- Leinbach Co.
- Pillar Properties
- Stone Mountain Properties
- Hankin Apartments
- BET Investments
- Draper & Kramer
- David S. Brown
- Steelhead Management
The top 10 management companies with one to nine communities receiving the epIQ Top 100 Management Company recognition include:
- The Brittany’s
- Regency Windsor
- Oculus Realty
- Liv Communities
- Thomas Wynne
- Chesterfield Village Apartments
- Otis Warren
- AJ Dwoskin & Associates
- Allen & Rocks
- Fidelity Management Corp.
The SatisFacts National Resident Satisfaction Awards recognize multifamily management companies across the United States and Canada. These winners are based on SatisFacts Insite surveys, which are completed by residents at different touchpoints during the rental cycle, and annual surveys that evaluate collective experience throughout the year. They also must have maintained a SatisFacts portfolio score of 4.25 or above and have a minimum of 100 resident Insite or annual survey completions in 2023. A top-tier group of 186 companies and 3,389 communities garnered this honor last year. To see the 2023 winners, visit SatisFacts.com/awards.
“We’re thrilled that even more multifamily communities qualified for the Top Rated Community and National Resident Satisfaction awards this year over last, illustrating how actionable data can drive tangible improvements to resident satisfaction and retention rates,” said James Watters, director of operations at ApartmentRatings and SatisFacts.