As we step into the last quarter of 2016, it’s time, yet again, to review how apartment properties have performed with regards to their online reputation. We last published the Top 50 Properties for online reputation in May. How much has the landscape changed since then? A lot.

This quarter's update is defined by the rush of new properties making it to the Top 50 for the first time. Close to half (21 properties) are new entrants to this month’s ranking.

Everton at Bellmar, located in Dallas, managed by Knightvest Property Management, scored 96 to continue its reign as the number one property for online reputation in the nation.

Camden Plaza (Houston) and Modera 44 (Morristown) traded seats for the second and third place. Camden Plaza, managed by Camden Property Trust, is the new number two with ORA of 96 (In case of ties in ORA™ scores, the property with a higher number of reviews is ranked higher). Modera 44, managed by Mill Creek Residential, is at the third position with ORA of 95. In May, their rankings were reversed.

Among the properties to be featured in the Top 50 list in both May and September, The Courts of Devon, in Gaithersberg, managed by Bozzuto, has registered the biggest gain. The Courts notched its ranking by 27 spots to jump from 44 previously to 17 this month. The next biggest gainer is 1600 Glenarm Place, in Denver, managed by Red Peak Properties. Glenarm improved its ranking by 11 spots, from 41 in May to 30 in September.

With eight properties in the Top 50 list, Bozzuto has held its ground as the management company with the most properties in this ranking. At number two is Hawthorne Residential Partners with three properties. Three management companies have tied for the third sport with two properties each – Equity Residential, Greystar, and AvalonBay Communities Inc.

In terms of states, California has the most properties (five) in the Top 50 list. Washington, Maryland, Massachusetts each has four properties, followed by Virginia and Texas with three properties each.

Rank Property
(City, State)
Management Company ORA Score
1 Everton at Bellmar
(Dallas, Texas)
Knightvest Property Management 96
2 Camden Plaza
(Houston, Texas)
Camden Property Trust 96
3 Modera 44
(Morristown, NJ)
Mill Creek Residential Trust 95
4 Hawthorne at the Grove
(Kernersville, NC)
Hawthorne Residential Partners 95
5 Odin Apartments
(Seattle, Wash.)
Equity Residential 95
6 Highland Place
(Denver, Colo.)
BLDG Management 95
7 Park Place One Apartments
(Philadelphia, Pa.)
Fidelity Management 94
8 Pohlig Box Factory
(Richmond, Virg.)
Privately Managed 94
9 2 Wells
(Baltimore, Md.)
WPM Real Estate 94
10 Brunswick House
(Washington, D.C.)
WC Smith 94
11 The Laurel Apartments
(St. Louis, MO)
Laramar 94
12 Kensigton Place
(Woodbridge, Virg.)
Van Metre Managment Company 94
13 Legacy at Jones Farm
(Huntsville, Ala.)
Evergreen Real Estate 94
14 AVA Capitol Hill
(Seattle, Wash.)
AvalonBay Communities, Inc. 94
15 CityScape
(Phoenix, Ariz.)
Alliance Residential 94
16 The Kensington
(Boston, Mass.)
Bozzuto 93
17 The Courts of Devon
(Gaithersburg, Md.)
Bozzuto 93
18 Estuary Phase II
(Weehawken, NJ)
Greystar 93
19 Altis Kendall Square
(Miami, Fla.)
The Altman Companies 93
20 Villas at Houston Levee East
(Cordova, Tenn.)
Panther Properties 93
21 Park at Johns Creek Apartments
(Suwanee, GA)
BH Management Services, Inc. 93
22 Hampshire Apartments
(Schenectady, NY)
Tri-City Rental 93
23 The Crest at Laurelwood
(Woodstock, Georgia)
Carter-Haston 93
24 The Hamilton Luxury Apartment Homes
(Fishers, Ind.)
JC Hart 93
25 Mesa Pines
(Costa Mesa, Calif.)
Pan American Properties 93
26 Natchez Landing
(Matairie, La.)
1st Lake Properties 93
27 Hanover Post Oak
(Houston, Texas.)
The Hanover Company 93
28 Parkway Plaza
(Culver City, Calif.)
Jones and Jones 93
29 Parkside
(Apple Valley, Minn.)
Pinnacle Properties 93
30 1600 Glenarm Place
(Denver, Colo.)
Red Peak Properties 92
31 Legends at Oak Grove
(Knoxville, Tenn.)
United Residential Partners 92
32 Concord Crystal City
(Arlington, Virg.)
Bozzuto 92
33 Avalon Marlborough
(Marlborough, Mass.)
AvalonBay Communities 92
34 Waterside Greene Apartments
(Greenville, SC)
Hawthorne Residential Partners 92
35 Water's Bend
(South Lebanon, Ohio)
North American Properties 92
36 Brompton House
(Elkridge, Md.)
Bozzuto 92
37 Flats on D
(Boston, Mass.)
Bozzuto 92
38 Cityville on 9th
(Des Moine, Iowa)
Hubbell 92
39 The Place at Fountains at Sun City
(Sun City, Ariz.)
MC Companies 92
40 Grove at Park Place
(Fayetteville, NC)
Hawthorne Residential Partners 92
41 Third North Apartments
(Minneapolis, Minn.)
StevenScott Management 92
42 Millstone at Kingsview
(Germantown, Md.)
Bozzuto 92
43 Madison Greenview Terrace
(Lancaster, Pa.)
Madison Apartment Group 92
44 Ashford Club
(Tallahassee, Fla.)
RAM Partners, LLC 92
45 Everly
(Wakefield, Mass.)
Monogram Residential Trust, Inc. 92
46 Premiere on Pine
(Seattle, Wash.)
Holland Residential 92
47 Potrero 1010 Apartments
(San Francisco, Calif.)
Equity Residential 92
48 Stewart Village Apartment Homes
(Sunnyvale, Calif.)
Irvine 92
49 The Vue
(Seattle, Wash.)
CWS 92
50 The Wilson Building
(San Francisco, Calif.)
Greystar 92

Please Note: Properties with the same score are ranked based on the number of reviews. Higher number of reviews leads to a higher ranking.

For more information on the ORA™ Power Rankings, please visit

In an ongoing series of ORA™ Power Rankings, MFE periodically publishes a new ranking of apartment properties and management companies based on different parameters. The ORA™ Power Rankings is powered by J Turner Research. To arrive at the aggregated score, J Turner Research tracks and analyzes the online reputation of more than 62,000 apartment properties across all review websites on a monthly basis. To overcome the challenge of multiple ratings scales, the company has devised a statistical model to establish a single score for each property. This score, based on a 0 to 100 scale, serves as a benchmark to compare and contrast individual properties and portfolios nationally. The national average ORA™ score is 56.87.

Questions? Please contact the J Turner Research team at [email protected].