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In March, we feature the top residential REITs that specialize in multifamily and the top properties in senior housing for 2022 based on their online reputation assessment (ORA) scores.

Top REITs

Elme Communities, with an ORA of 83, is the No. 1 REIT in the nation. Veris Residential and BSR follow, with ORA scores of 82.75 and 81.11, respectively.

The ninth annual REIT ORA Power Ranking includes private, public listed, and public non-listed REITs listed by Nareit, and it is based on ORA scores as of December. The average ORA score of the REITs is 73.51 compared with the national average ORA score of 62.88.

Top 100 Senior Housing Properties

In addition, we are happy to feature the top 100 senior housing properties based on ORA scores as of December. We monitor the online reputation of over 7,200 properties in this industry.

The No. 1 senior housing property for 2022 is Peyton Ridge, managed by WRH Realty Services, in Jacksonville, Florida, with an ORA of 99.

Also managed by WRH Realty Services, Abigail Court in Port Richey, Florida, ranks second with an ORA of 99. At No. 3 is Rolling Hills Gardens Apartments, managed by Greystar, in Chula Vista, California, with a 99 ORA. For properties with the same ORA scores, those with the greater number of reviews rank higher.

The top three operators to manage the most reputed senior housing properties for 2022 are Life Care Services with 19 properties, Greystar with 17 communities, and Gardant Management Solutions with five properties.

To be eligible for the senior housing ranking, a property had to register an ORA score of 95 or higher with a minimum of 20 online reviews on at least two review sites.

About the ORA Power Rankings

Developed by J Turner Research, the ORA Power Rankings are a monthly, independent ranking of apartment properties and management companies based on their Online Reputation Assessment (ORA) scores. A property or management company is not required to be a J Turner Research client to qualify for this ranking, which is published by J Turner’s media partner Multifamily Executive. To learn more or to request your ORA score, visit www.jturnerresearch.com/about/what-is-ora-score.

Methodology

The ORA score is an aggregate compilation of a property’s ratings across various review sites and ILSs. J Turner Research monitors the online ratings of more than 132,000 properties nationwide each month. Using a statistical model, a single score based on a scale of 0 to 100 is assigned to each property. This score serves as a benchmark to compare a company’s individual properties and portfolios nationally, regionally, and against the competition.