Properties are changing hands more than ever, so industry executives share their... More
Keeping a current resident satisfied enough to sign a new lease hinges on excellent customer service, experts say. However, the maintenance staff is an integral part of a resident’s living experience and can help or hinder the decision, said panelists at the Multifamily Executive Conference. More
Experts note that although the single-family market is gaining momentum, it's not taking away from retention. More
