October 2011 Table of Contents

The rants of unhappy residents going viral are an apartment firm’s worst nightmare. Savvy managers are controlling the damage through a combination of traditional branding and reputation management. Read more

MFE 2011 Executive of the Year Mark Alfieri has grown Behringer Harvard's multifamily platform from zero assets to instituional quality portfolio in only 5 years and during a recession to boot. Read more

Unemployed Developers Still Search for Work Read more

Even as we aspire to be good leaders and managers every day, in the end, it takes a good team to get you to the finish line. Read more

Going forward, multifamily projects are squarely positioned to lead the way toward the overall revival of the real estate industry. Read more

While apartment residents prefer email and cell phone calls to communicate with property managers, a new survey reveals the need for customer service across a broad range of communication channels. Read more

As rent growth resumes in earnest, more developers are starting significant rehabs, fueled by an increasingly healthy market for bridge loans. Read more

The Research Triangle has emerged as one of the nation's hottest secondary markets, as cap rates continue to trend down, and more development activity is expected. Read more

A little-known and rarely used federal financing program is starting to gain traction among commercial real estate developers. Read more

With $2 billion added in the second quarter of 2011, new additions to the distressed apartment pools have reached their lowest levels since the second quarter of 2008, according to the “Apartment Mid-Year in Review” report from New York-based research firm Real Capital Analytics (RCA). Read more