Santa Barbara-Santa Maria-Goleta, CA

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Identity Theft: Is Your Renter Data Protected?

Some apartment operators seem to have their heads in the sand when it comes to the security of their data. But the potential for resident information to be stolen or compromised is an ever-real and present threat. More

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Terraces at Santiago

With only .85 acres to work with, and the task of delivering affordable housing to large families, C&C Development had a lot on its plate when drawing up site plans for the Terraces at Santiago. More

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Call Center Debate: Better to Outsource or Host In-house?

This month, Camden will go live with its 24/7 internal call center after years of relying on a third-party. As more firms move to call centers, the question remains: Can a stranger serve a prospective renter as well as your own staff could? More

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Four Mistakes That Will Cost You Gen Y Renters

Many operators are turning their attention to Millennials’ unique needs and preferences—and learning to implement features that appeal to young adult renters. This means courting Gen Y residents with sustainable communities, technology-friendly features, and state-of-the-art amenities. It also means fixing or preventing the four mistakes listed here, lest your properties drive residents to more-accommodating communities elsewhere. More

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As managers and enterprises cross over from defensive to proactive tech strategy,... More

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Apartment Executives Embrace Dashboarding to Leverage Business Intelligence

The pros and cons of integrating systems dashboarding for apartment oeprators and executives. More

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10 Things to Do at IBS

How to make the most of your visit to Las Vegas for the 2010 International Builders Show. More

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MFE 2009 Awards, Low-Rise

Lavender Court wins 2009 MFE award for low-rise project of the year. More

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The Final Frontier: Electronic Signatures

When it comes to online lease-ups, multifamily companies have always taken their fair share of knocks for failing to deliver a seamless point-and-click experience for prospective residents and property managers alike. But the industry is done dipping its toes in the waters and has leapt into something that could amount to a tidal wave of change in this area: accepting electronic signatures online. With several pilots, trials, and beta runs of the technology currently nearing completion, industry observers say a legally binding lease signed electronically over the Internet should be achievable by the end of the year. More

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