Bozzuto, a multifamily housing leader based in Greenbelt, Maryland, has a mission to create sanctuary for its residents while building a rich family culture for its employees.
Since its founding in 1988, Bozzuto has developed, acquired, and built over 62,000 homes and apartments. It manages 120,000 apartments, 405 communities, and nearly 4 million square feet of retail space across the nation in 20 states and Washington, D.C.
As part of its culture efforts, it has eight employee resource groups that foster connections among its nearly 3,000 employees. Each group—from women, veterans, and young professions to PACT (parents and caregivers together)—provides leadership and networking opportunities as well as chances to connect over shared bonds. In addition, events are hosted around cultural celebrations and observances that educate and inspire attendees.
As part of Women’s History Month, MFE caught up with three leaders at Bozzuto Chintimini M. Keith, senior vice president of corporate communications; Dawn Beckles, senior vice president of accounting and financial services; and Jessica Gonzalez-Griffin, senior vice president of operations, to discuss the company culture, work-life balance, and giving back.
What is most rewarding about your role at Bozzuto?
Keith: One of the most rewarding aspects of my role is seeing how communications leaders have become integral to strategic decision-making. I’m passionate about ensuring that communications is recognized as a business driver, which often requires shifting mindsets and advocating for the necessary investment in our work. It’s incredibly fulfilling to see the impact that thoughtful storytelling and strategic messaging have as they shape our company and the communities we touch.
Even more rewarding is knowing that my work extends beyond the corporate world, making a real difference through RISE by Bozzuto, our social impact program. RISE unites employees, residents, partners, and clients around a shared purpose and shows how inclusion, communication, and meaningful action can drive change and turn challenges into opportunities.
What is one best practice you can share when it comes to telling the story of multifamily housing?
Keith: Authenticity is key. The most compelling stories come from the experiences of our residents and the ways our spaces enhance their daily lives. It’s also very important to highlight the stories of our associates because their dedication and unique contributions are integral to the success of our communities. Focusing on human-centered storytelling makes a real difference. When we tell these stories with sincerity and purpose, we not only strengthen our brand but also reinforce the value of home as a place of belonging, sanctuary, and inspiration.
What is the culture at Bozzuto, and how does the firm foster inclusion?
Beckles: Bozzuto’s culture truly resonates with my personal values. Being part of a culture of learning, empowerment, and recognition is something I’m deeply passionate about, and I encourage my team to challenge themselves, embrace continuous growth, and share their ideas openly. Gender, religious, and racial equality are causes I strongly advocate for, and I actively support initiatives at Bozzuto that open doors and level the playing field for all. It’s rewarding for me to mentor others and help build a more inclusive and empowering work environment. I’m proud to contribute to a culture at Bozzuto that not only recognizes diversity but truly celebrates the unique perspectives and experiences that make our team stronger.
Gonzalez-Griffin: Bozzuto has a culture built on kindness, respect, and a deep commitment to people. We believe in creating spaces—both physically and culturally—where everyone feels valued and heard. Inclusion is fostered through our social impact initiatives, mentorship programs, and intentional hiring and leadership development efforts. I’m proud to serve in advisory and leadership positions for several of our eight employee resource groups through which I am able to develop future leaders within the company. Inclusion is also embedded in the way we design and manage our communities, ensuring they reflect and serve a wide range of perspectives and needs. In our operations, we integrate inclusive practices into every aspect of property management, ensuring our teams are equipped to meet the diverse needs of our residents and create positive experiences for all.
You’re active in several women’s organizations. What has been most rewarding about these opportunities?
Keith: One of the most rewarding aspects of being involved in women’s organizations is the opportunity to mentor and support the next generation of leaders. Seeing women step into their power, advocate for themselves, and grow in their careers is inspiring. These organizations also provide a strong sense of community and shared purpose, which is invaluable in any industry.
How else do you give back?
Keith: I’m involved in initiatives that support affordable housing, education, and community development. Whether it’s mentoring emerging leaders, volunteering, or supporting Bozzuto’s social impact programs, I believe in taking meaningful action to create positive change.
What is one tip you have for maintaining a work-life balance?
Beckles: One tip for maintaining work-life balance is staying connected with your community. I believe it’s important to use your skills and resources to uplift others, whether that’s through volunteering, mentoring, or just being present for those in need. I’m involved in my church, where I teach a financial freedom class and an evangelism class, and I’ve also worked as a Sunday school instructor for high schoolers. Being active in these ways helps me recharge, build meaningful relationships, and keep perspective. It’s a great way to balance work and life, bringing energy to both.
Gonzalez-Griffin: Finding a balance between taking care of your mental well-being and striving for excellence at work can be tricky, but it’s all about being mindful. Being intentional with how we spend our energy, setting healthy boundaries, and staying true to what brings us fulfillment and peace allows us to create space for both. Prioritizing time for family, fun, and personal goals not only prevents burnout but also makes me more focused and effective in my work. Hiking and outdoor trips with my husband, two sons, and dog keep me grounded and in touch with my purpose in life.
