Boston continues to have the highest overall renter satisfaction, while LA saw the highest YOY increase.
Boston has the highest renter satisfaction of the major markets at 83.9%.
National value for amount paid and renewal intentions continue to rise, with Boston leading for renewal intent.
National renter satisfaction is on the rise, with 78.6% of residents reporting a positive experience.
National renter satisfaction spiked in the last quarter, rising to 78.5% from 77.9% at the end of 2018.