Training

The BS Vs. Trust Meter
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The BS Vs. Trust Meter

Four Steps to Earning Credibility with Your Employees from Forrest Performance... More

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It's Time to Have a Conversation About Sales It's Time to Have a Conversation About Sales

The past two decades have brought a plethora of innovation in multifamily housing operations, including credit scoring, revman, and cloud-based property management. So why is sales still done the same way it was 20 years ago? More

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Best Practices to Reel in Renters While Showing a Unit

It’s important to train leasing agents to go far beyond simply reciting a sales pitch; the aim is a much more holistic education on design and development, allowing them to illustrate the real-world applications and benefits of specific features. More

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When Natural Disasters Strike, Emergency Prep Work is Put to the Test

When natural disasters such as floods or tornadoes strike a community, all of the time spent training your staff in emergency preparation is put to the test. Here, two multifamily firms tell their tales of picking up the pieces. More

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Taking Action After Disaster: Lessons In Crisis Management

Apartment operators are regularly faced with the full spectrum of the human condition, including death and destruction, and have to restore normalcy as efficiently as possible when dealing with a crisis. More

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Slander or Candor? Managing Your Online Reputation

Getting a ranting online review is bad enough. But ignoring it could be even worse, said panelists at the MFE Conference in Las Vegas. More

Owners Use Team Building, Technology to Improve Maintenance
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Owners Use Team Building, Technology to Improve Maintenance

Owners Use Team Building, Technology to Improve Maintenance More

Tags: Training
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Alliance Residential's Makssour Fosters Employee Communication Via Innovative Digital Media Alliance Residential's Makssour Fosters Employee Communication Via Innovative Digital Media

Tina Makssour, vice president of performance at Alliance Residential, uses video blogs, virtual instruction, and cloud messaging to help associates learn, collaborate, and grow. More

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Planned Cos. Hosts Grand Opening of Operations Academy Planned Cos. Hosts Grand Opening of Operations Academy

Okay, so there’s no Kobayashi Maru, but apartment pros would be hard-pressed to find more realistic work-station training simulators then at the brand-new O.R.A.C.L.E. commercial real esate operations training center. More

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IBS 2010: Smaller Crowds, More Optimism IBS 2010: Smaller Crowds, More Optimism

Between 50,000 and 55,000 people attended this year’s show in Las Vegas. More

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