Customer Satisfaction

Kingsley: D.C. Sees Large Upswing in Renewal Intent
Posted on
Kingsley: D.C. Sees Large Upswing in Renewal Intent

With Q4 2016 results in, things are looking good for the country's capital. More

The Top 50 Properties of 2016 for Online Reputation
Posted on
The Top 50 Properties of 2016 for Online Reputation

We spotlight the top 50 properties of the top 1% of properties by ORA score. More

Must Pet-Friendly Buildings Cater to Tenants With Allergies?
Posted on
Must Pet-Friendly Buildings Cater to Tenants With Allergies?

Can allergic residents expect accommodations in buildings where pets are welcome? More

Posted on
Tips for Handling Online Reviews

Panelists at the Multifamily Executive Conference talk best strategies for dealing with reviews. More

Retention Revolution: How to Increase Resident Lease Renewals
Posted on
Retention Revolution: How to Increase Resident Lease Renewals

With new supply set to flood the rental market this year, keeping residents at... More

Kingsley: Satisfaction Steady But Fewer Intend to Renew
Posted on
Kingsley: Satisfaction Steady But Fewer Intend to Renew

While residents seem to be just as happy in the first quarter of 2016 as they were... More

Top and Bottom 10 Metros for Renter Satisfaction
Posted on
Top and Bottom 10 Metros for Renter Satisfaction

ApartmentList.com surveyed more than 18,000 renters and found that residents were... More

The Top 10 NMHC 50 Managers for Online Reputation
Posted on
The Top 10 NMHC 50 Managers for Online Reputation

We're highlighting the top NMHC 50 managers to find whose online reputation takes... More

Posted on
Top 50 Properties, January 2015

Online Reputation Assessment© presented by Multifamily Executive and J Turner Research More

RSS
Close X