MultifamilyExecutive: Leasing Agents

Appeasing Disgruntled Renters

Mon, 14 Jan 2013 01:16:04 EST

When confronted by an emotionally charged resident, a variety of tactics can help property managers take the drama down a notch.

How to Keep Your Best Leasing Office Employees

Tue, 18 Sep 2012 09:27:00 EST

To keep top talent in your leasing office, follow the four C's: culture; communication, challenge, and compensation.

Leasing Agents Not Following Up On Unfinished Applications

Thu, 22 Dec 2011 11:37:37 EST

Apartment leasing agents not followin gup on abandoned prospect applications could be overlooking a significant source of leads.

Download of the Week: Q&A with the RentSentinel Tablet App Development Team

Thu, 22 Dec 2011 11:36:46 EST

Fresh from launching the RentsSentinel Tablet Application at the Apple Store a couple of weeks ago, RentSentinel chief technology officer and vice president of products Andy Hamilton and president and chief operating officer Eric Broughton stopped by to talk with Multifamily Executive senior editor Chris Wood about tablet and mobile apps, multifamily marketing channels, and the prospect of offering one-stop technology solutions to apartment property managers and leasing agents.

2010 Apartment Leaseup Season Surprisingly Succesful

Tue, 27 Dec 2011 05:22:00 EST

Apartment leasing specialists are reacting to an unexpectedly strong leaseup season.

The iPad Revolution of Multifamily Leasing

Tue, 27 Dec 2011 05:23:12 EST

How the iPad and tablet PC technology will impact apartment marketing and sales.

Anatomy of a Leasing Center

Tue, 27 Dec 2011 05:19:41 EST

Apartment leasing has taken a complete 360 in the past five years. Here are seven ways to reengineer your leasing staff—and leasing office—to best serve both prospects and residents.

Contests Fuel Adoption of Multifamily Online Services

Wed, 10 Jun 2009 04:53:43 EST

For multifamily operators looking to power up adoption of technology or searching for broader, more exciting exposure to renters searching for apartments online, recent industry successes suggest that contests and promotions point the way towards greater participation in programs and initiatives among the public and property staffers alike.

2003 Executive of the Year

Mon, 20 Apr 2009 04:52:34 EST

Ask George S. Quay how he won the 2003 Multifamily Executive Executive of the Year award and he is quick to correct you. Quay will say he didn't win the award. It was the leasing agents and maintenance technicians at Village Green Cos. that won the award. And the people in human resources and accounting at the company's headquarters in Farmington Hills, Mich., won it, as well. "I always say I am kind of like a conductor in an orchestra where my role is to create an environment where talent can thrive," Quay explains. "I don't rent the apartment. I don't clean the hallways. I don't service our residents day in and day out. I just put an organizational structure together that allows people who do the work at Village Green to succeed."