On Human Resources:
"At Post, the HR initiative that has been most impactful on the lives of our associates and our HR team has been the focus on refining our data systems and processes via new human resources information and payroll systems. We have provided 24/7 online access to our associates for their payroll and HR data, streamlined HR processes, become paperless, strengthened our audit trail and regulatory compliance, improved the compensation budgeting process, and, with our new applicant tracking software, enhanced the 'applicant experience' through the online application and improved selection process. We are also now able to be more strategic, due to the quality of real time data these systems produce."
—Linda Ricklef, senior vice president, human resources, Post Properties
"Technology is—and will continue to be—our secret weapon in delivering high-quality affordable housing and managing information as well as people. Due to the nature of the development business and the multiple developments we have in different stages of completion at any given time, we made a conscious decision to employ state-of-the-art technology whenever possible to streamline operations and improve communications. For example, we have moved from e-mail based collaboration to wiki-based collaboration. Employees can freely edit content and interact using a Web browser, speeding up communication and minimizing travel time and expenses. We've also implemented an online portal for project and performance management, which enables the use of project scheduling, task management, cost-estimating, and interim reporting."
—Matthew S. Greer, CEO, Carlisle Development Group
"For 35 years, I have observed that the most successful leadership technique is to give credit for all successes to your team. Create a condition where your team will give you the suggestion or recommendation that you have already formulated. They get the credit, you get the result. Everyone wins. This technique works for a leader that has a humble perspective."
—Dennis Treadaway, president, FPI Management
"The biggest strategy has been 'change leadership.' It is especially true during the difficult times ... times when the deal flow is low and the capital markets are challenging ... times when there is a high level of uncertainty and stress within your organization. You find out what a person is made of during the tough times."
—Bill Donges, president, Lane Co.
On Going Green:
"Our biggest initiative is to implement a comprehensive approach to sustainability. UDR's goal is to obtain some level of LEED certification on all new development, and we are working within EPA's Energy Star program on our operating and redevelopment properties. This enables us to reduce UDR's footprint and reduce living expenses for our residents. We're inspired by the multiplier effect in our industry. Because we touch so many people, we're well positioned to broaden awareness of sustainability issues and give our residents an opportunity to be a part of broad-based green programs."
—Doug Walker, senior vice president, asset quality and green building, UDR