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Lane Co., an Atlanta-based third-party manager of more than 30,000 units, has always maintained a dedicated practice for public housing clients. “It may not be the most profitable stuff in the world, but we believe in doing it from a community-oriented perspective,” says Dan Haefner, Lane's chief...
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Remember when a fitness center was just a handful of stationary bikes and a collection of free weights? How times have changed. Today's multifamily fitness facilities can be anything from medical clinics to cardio theaters, where residents can find a host of technology—glucose detectors, heart and...
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Until recently, a set of filing cabinets in the corporate offices of Atlanta-based Post Properties took up five cubicles' worth of workspace. The cabinets held copies of invoices from vendors who deliver goods and services to Post's 62 apartment communities, consisting of 21,872 apartment units, in...
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Dallas-based Lincoln Property Co. prides itself on meeting its clients' needs. That's especially true when it comes to supplying timely portfolio information on the properties it manages for third-party investor clients. In fact, Lincoln will often give institutional owners access to its property...
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Dan Haefner, the chief information officer at Atlanta-based Lane Co., had a decision to make. With an ever-growing number of projects on Lane's technology to-do list, his own team was already stretched from rolling out a new Web-based property management system at the company. Then, a new request...
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It should be easier than ever to run your client's property, given the deluge of Web-based property management software that's come to market in recent years. The problem is, somebody's still got to pay for it, and owners aren't always eager to open their corporate wallets. While a number of...
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When it comes to bringing new technology to a company, forget about taking the easy way out. "You have to do your homework," says Greg McDonald, director of telecommunications for Camden Property Trust, an apartment REIT based in Houston. "There are no shortcuts."
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Let's say you purchased software to help building staff streamline rent-check processing or let residents sign up online for cable. Perhaps you contracted with a service to handle the screening of prospective tenants. You may have had to struggle to incorporate these little islands of technology...
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It's really quite simple: Come the first of the month, rent checks are slid under the building manager's door, then neatly entered into the books. Right? Yeah, maybe if it was still 1956.
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Need to know how to price your apartments? Forget instinct. Think data.