A: “Technology will drive our business in '05 by placing real-time information in the hands of people who make decisions, helping us to manage ahead of the curve. Our esite system presents us the most current data by updating collections, delinquency, [and] occupancy every 10 minutes. ... In addition, our company intranet links all properties at one central point. From here we have created a real-time expense control system that allows us track the progression of expenses throughout the month. These two items together will allow us to have better control over all our assets.” —A. David Lynd, COO, The Lynd Company